Practice Manager

Job Description

Job Description

Position Overview

Do you enjoy leading a team while creating an exceptional experience for both clients and patients? Are you passionate about building a positive workplace culture where collaboration, communication, and continuous improvement thrive? Do you want to play a key role in the growth and success of a well-established veterinary practice? If so, we have the perfect opportunity for you!

Location

Our client is located in the beautiful East Bay region of Northern California, offering the perfect balance of suburban comfort and urban accessibility. Residents enjoy a mild year-round climate, scenic parks, hiking and biking trails, waterfront recreation, and a vibrant dining scene. With convenient access to San Francisco, Oakland, and Napa Valley, this area provides endless opportunities for outdoor adventures, cultural experiences, and weekend getaways while maintaining a welcoming community atmosphere.

Practice Overview

Our client is a well-established, full-service small animal hospital dedicated to providing compassionate, personalized veterinary care in a low-stress environment. Their team believes that exceptional medicine begins with strong relationships both with clients and among team members. They offer comprehensive medical services including wellness care, preventive medicine, surgery, dentistry, digital x-rays, in-house diagnostics, urgent care, acupuncture, and pet pharmacy. They also work closely with board-certified specialists to ensure patients have access to advanced treatment options when needed. If you're looking to join a collaborative team that values high-quality medicine, continuous learning, and outstanding client service, we'd love to hear from you.

What You'll Be Working On

• Build and maintain lasting relationships with clients

• Spearhead the recruitment process and seamlessly facilitate the onboarding of new team members.

• Step into the role of a mentor by driving team growth and development

• Showcase your problem-solving skills by effectively addressing and resolving client concerns.

• Collaborating with the team to streamline processes

• Maintain a positive work environment with the team

• Assisting in the growth and development of the hospital

• Be up for the wild card, you never know what each day will bring!

Qualifications

• Bachelor's Degree required, MBA and/or CVPM preferred

• 5+ years of experience managing a medical practice preferred

• Prior experience managing a team of 15+ individuals preferred

• Excellent communication skills, including the ability to navigate challenging conversations and group dynamics

• Prior experience onboarding and recruiting

• Ability to organize, prioritize, and direct work activities

• Ability to work independently and as part of a team

• Possess strong analytical skills with effective problem-solving strategies.

What's In It For You

• Competitive Salary

• Year-end Performance Bonus

• Medical, Dental, and Vision Insurance

• Long-Term Disability Insurance

• Life Insurance

• Relocation Support

• Paid Time Off

• 401k w/ a Match

• CE Allowance

We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.