Ticket Operations Associate - Daytona International Speedway

Ticket Operations Associate

Daytona International Speedway is a state-of-the-art motorsports facility and was awarded the SportsBusiness Journal's prestigious Sports Business Award for Sports Facility of the Year in 2016. Daytona International Speedway is the home of "The Great American Race" the DAYTONA 500. Though the prestigious season-opening NASCAR Cup Series event garners most of the attention as well as the largest audience in motorsports - the approximately 500-acre motorsports complex boasts the most diverse schedule of racing on the globe, thus earning it the title of "World Center of Racing." Among the nine major weekends of racing activity are the Rolex 24 At DAYTONA, the DAYTONA Supercross, the DAYTONA 200 motorcycle classic and the Coke Zero Sugar 400. Rarely a week goes by that the Speedway grounds are not used for events that include track tours, concerts, civic and social gatherings, car shows, photo shoots, production vehicle testing and police motorcycle training.

The Daytona International Speedway Ticket Office is seeking Ticket Operations Associates to assist in ticket sales and support.

Ticket Operations Associates provide for customer service, product upsell and order processing via telephone, mail, and walk-ups.

Responsibilities will include but are limited to:

• Assist with the sales and service of DIS daily tours.
• Practice of Needs Based Selling techniques through superior customer service, focusing on the customers' needs and educating.
• Continually learn new events, promotions, sales techniques, and operational materials necessary to communicate to customer.
• Create, sell, and process a DAYTONA EXPERIENCE via ticket software.
• Operates computer, calculator, copier, and/or other office machines.
• Assist with offsite ticket sales / promotions.

Performs any combination of the following duties according to specific departmental guidelines:

• Strong communication skills.
• Provide exceptional customer service.
• Previous cash and credit card handling skills.
• Positive attitude.
• Ability to communicate in an effective and professional manner.
• Understanding of facility and general race knowledge helpful.
• Flexible schedule, able to work evenings and weekends.

Events to include:

• Daytona International Speedway (August 23-24, 2024)
  • NASCAR Xfinity Series Wawa 250
  • NASCAR Cup Series Coke Zero Sugar 400
• Daytona International Speedway (October 17-20, 2024)
  • Fall Cycle Scene presented by Monster Energy
• Daytona International Speedway (January 27 March 9, 2025)
  • IMSA WeatherTech Sportscar Championship - The Roar Before The Rolex 24 (January 17-19 2025)
  • IMSA Pilot Challenge - BMW M Endurance Challenge (January 24, 2025)
  • IMSA WeatherTech Sportscar Championship - Rolex 24 At DAYTONA (January 25-26, 2025)
  • Speedweeks At DAYTONA- (February 12-15, 2025)
    • NASCAR Cup Series - DAYTONA 500 Busch Light Qualifying (February 12, 2025)
    • NASCAR Cup Series - Bluegreen Vacations Duel at DAYTONA (February 13, 2025)
    • NASCAR Craftsman Truck Series NextEra Energy 250 (February 14, 2025)
    • ARCA Menards Series Brandt 200 Supporting Florida FFA (February 15, 2025)
    • NASCAR Xfinity Series - Beef. It's What's For Dinner. 300 (February 15, 2025)
    • NASCAR Cup Series - DAYTONA 500 (February 16, 2025)
  • Bike Week at DAYTONA- (February 28 March 9, 2025)
    • Monster Energy Supercross AMA Series - DAYTONA Supercross (March 1, 2025)
    • MotoAmerica AMA Superbike Series - DAYTONA 200 (March 8, 2025)

Program dates are flexible, but at a minimum cover a 10 month period.

We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally. It won't take you long to find out that you are on the right track here at NASCAR!

NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO). We seek to attract and retain the best qualified people available. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists.