Temporary/ Part Time Sales Associate (DC)

Job Description

Job Description

Part-Time Sales Associate (Temporary) 

Job Description V2026.01

Working at East Fork

At East Fork, we pride ourselves on being more than just a workplace – we are a community committed to inclusivity and excellence. Our mission is woven into everything we do: to set a beautiful and abundant table. For us, craft isn't just about the products we create; it's about the meticulous care and spirit with which we create them.

Whether you're shaping clay, managing operations, or supporting our community initiatives, you'll find a place where your contributions are cherished and your growth is nurtured.

Position Description

The Temporary Sales Associate staff position upholds and embodies East Fork Pottery’s high standards for person-centered, tailor-fit customer service. The ideal candidate will be able to effectively work with the Store Manager & fellow Store Associates to help meet and exceed monthly sales goals, while promoting the East Fork atmosphere. This part-time, temporary position will begin on November 2nd, 2026 and end effective January 10th, 2027.

Responsibilities

• Implement strategies from management to reach monthly sales goals 

• Be able to speak knowledgeably about every product we carry in our store

• Demonstrate selling and product knowledge strategies to determine the customer's needs and offer suggestions or alternatives

• Ensure the highest level of customer care

• Build genuine, lasting relationships with customers via quality interpersonal interactions 

• Serve as an extension of the brand by aligning with East Fork Mission, Vision and Values

• Ensure a customer's positive final impression at the cash wrap by following/ensuring staff follow all company procedures

• Understand merchandising guidelines and collaborate with management to maintain displays

• Relay inventory/supply needs to Store Manager in a timely manner

• Maintain general organization and cleanliness of storefront and storage rooms

• Assist store management in receiving orders and processing shipment

• Assist Store Manager in cyclical store inventory counts

• Follow proper security procedures to protect employees, customers, and company assets 

• Have a good working knowledge of the technical aspects of our operation as it applies to customer inquiries

• Make sure all customer facing interactions are value aligned

• Open and close the store according to task list

• Follow all company policies and procedures

• Other tasks as needed

Reports To

Store Manager

Collaborates With

Regional Store Staff, CX Team, Fulfillment Team

Direct Reports

none

Estimated Weekly Hours

16-20 hours per week scheduled throughout Monday-Sunday 

Regular weekends and holiday schedule

Classification

This position is Temporary, part-time, non-exempt.

Location

Our Retail location located at 1313 Wisconsin Ave NW Washington, D.C. 20007

Pay Rate/Grade

East Fork shall pay you $23.15 hourly at Grade 1

Qualifications

• Ability to respect and communicate across lines of cultural differences  

• Ability to address conflict by assuming positive intent and seeking to understand 

• Ability to embrace a mistake without fault 

• A commitment to center the active process of self awareness 

• Excellent customer service skills 

• Strong skill set in using technology and systems efficiently

• Ability to manage competing priorities 

• Ability to communicate clearly and concisely both verbally and in writing  

• Ability to problem solve 

• Ability to meet performance metrics

• Ability to work a flexible schedule 

Physical Demands

Extensive physical exertions which includes but are not limited to: 

• Lifting of up to 50 lbs. as needed