Fitting Room Specialist- Full Time

Description Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training. SCHEELS is a leader in the sporting goods industry, driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America—offering world‑class brands, special attractions, and unmatched customer service. SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers, with a focus on mentorship and professional development throughout your entire career. Responsibilities Assure customers are receiving world‑class customer service and attention in the fitting rooms. Answer all incoming calls in a friendly, professional and pleasant disposition. Be knowledgeable and courteous while assisting customers and transferring calls to appropriate associates or areas for further assistance. Assist in general office duties that include mail service, sorting and opening mail to deliver to appropriate individuals or departments, and assisting other office positions as needed. Assist in various projects for members of the Leadership team as needed. Develop product knowledge and partner with sales associates to help achieve daily selling goals. Focus on fashion trends. Check customers in and out of rooms while monitoring the amount of merchandise the customer has in the fitting room. Prepare merchandise (buttons, zips, etc.) to return to the selling floor. Be knowledgeable to answer questions about location, price and use of merchandise. Contribute to a work environment that fosters pride in being part of a winning team and promotes personal growth. Demonstrate strong organization, attention to detail, ability to multi‑task and problem‑solving skills. Be professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration while following Scheels' policies and procedures. Possess excellent written and verbal communication skills. Be able to complete basic mathematical equations. Promote the Scheels Visa Rewards card and be able to clearly explain all benefits. Compensation Compensation for this position can range from $18+/hour depending on experience and skills. Requirements Genuinely and consistently treat co‑workers, customers and business partners like they are the most important person, including eye contact, a smile and a genuine “Thank you.” Approach daily tasks, projects and follow‑up communication with energy and sense of urgency. Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact. Show respect and appreciation for others and Scheels. Arrive to work and meetings 10 minutes early. Have a genuine interest and action in helping others before yourself, regardless of recognition or reward. Consistent eagerness to listen, learn, apply knowledge and accept critical feedback. Ability to adapt to a changing work environment. Ability to apply concepts of basic math, grammar, punctuation and spelling. Meet Scheels dress and grooming expectations in support of a professional, clean and welcoming environment for customers, co‑workers and business partners. Demonstrate pride and ownership of their work while meeting expected deadlines. Education & Experience The ideal candidate will have a minimum of a high school diploma, or a general education degree (GED); 1–3 months of related experience or training; or an equivalent combination of education and experience. Physical Requirements / Lifting Requirements Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation. Medium work – exerting up to 50 pounds of force occasionally, 30 pounds frequently, and up to 10 pounds constantly to move objects. Scheels cares about the health and safety of our associates and requires adherence to all safety procedures and a job performance that minimizes the risk of injury. Schedule Must be flexible to work the assigned schedule between 9 a.m. and 9 p.m., Monday through Saturday, 10 a.m. to 6 p.m. Sunday. Schedule may include varied hours, evenings, weekends, and holidays, and must be available for a minimum of two weekends a month. Average hours per week is 41 h.

EQUAL EMPLOYMENT OPPORTUNITY

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. Scheels will provide reasonable accommodations for qualified individuals when appropriate. #J-18808-Ljbffr Scheels