Landfill Scale Clerk Aide - PTNB

Job Title

Landfill Division Customer Service Assistant

Job Description

General Purpose: Under close supervision, assists in the performance of a variety of customer service and general clerical and accounting functions associated with receiving, processing, and posting all revenue transactions in support of accounting systems for the Landfill division.

Note: This is a part-time, non-benefited position working 19 hours or fewer per week and is not eligible for City-paid health benefits.

The schedule for this position is as follows:

• Saturday: 7:00 a.m. 4:30 p.m. (9.5 hours)
• Monday: 7:00 a.m. 4:30 p.m. (9.5 hours)

Essential Duties and Responsibilities

Primary Duties and Responsibilities: The following duties are not intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Assists with greeting customers and explains landfill and recycling services and fees; assists customers as needed; answers the telephone and responds to general inquiries; sets up new residential and commercial services.
• Assists with performing a variety of cash handling responsibilities; balances cash drawer; prepares and reconciles daily deposits, prepares deposit for finance; collects fees, receives cash or charge payments, provides correct change and issues receipts to customers.
• Assists with performing various clerical duties; prepares and maintains files, records and logs; enters and corrects information in the computer system and backs-up computer system files.
• Operates computer for processing customer transactions; is responsible for entering information on waste materials and tonnage amounts and weighing incoming or outgoing vehicles; directs customers to proper unloading areas.
• Assists with opening and closing scale house functions; checks vehicles for hazardous or prohibited materials; accepts or rejects waste loads; utilizes waste screening methods to determine acceptable material; prepares paperwork for incoming and outgoing loads of recyclable material.
• Assists with researching municipal billing to obtain account information for proper payment or determining action to be taken when setting up services.
• Monitors and ensures proper operation of automated, inbound, and outbound scale systems; utilizes a two-way radio to communicate with landfill field staff and maintains the scale house in a clean and orderly condition.
• Performs other duties as assigned or required.

Minimum Requirements

Minimum Qualifications: One year of cashiering or related experience, high speed data entry familiarity with computerized equipment and customer service; experience with general cash receipts; and the ability to use different software programs when necessary. Special Requirements: None.

Education and Experience: High School diploma or GED equivalent; some clerical and customer service experience preferred.

This is a Part-time, Temporary, or Seasonal position; no benefits offered.