Digital Workplace Engineering Manager

Digital Workplace Productivity Engineering Manager

You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniquenessand we're committed to fostering a strong sense of belonging in a respectful workplace.

We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day: Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community.

You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You'll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses.

You bring unique goals and interests to your job and your life. Whether you're raising a family, you're passionate about where you volunteer, or you want to explore different career paths, we'll give you the resources that can set you up for success.

• Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options
• Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love
• Access on-demand professional development resources that allow you to hone existing skills and learn new ones

As a Digital Workplace Productivity Engineering Manager, you will lead a team responsible for delivering and operating Capital Group's most critical productivity platforms, including enterprise email, calendaring, messaging, and core collaboration services. These capabilities underpin how the firm communicates, makes decisions, and serves clients at scale.

You will be accountable for ensuring these platforms are secure by default, highly reliable, compliant, and optimized for performance and cost, while continuously evolving them to support modern ways of workingincluding the responsible adoption of generative AIpowered productivity experiences.

In this role, you will lead a team of engineers who design, build, and operate enterprise?grade collaboration services. You will be a player?coach who invests deeply in technical excellence, operational rigor, and the growth of your people.

You are the person Capital Group is looking for.

• You bring deep experience designing and operating enterprise email and collaboration platforms in highly regulated environments.
• You have deep expertise in the Microsoft 365 ecosystem, including core collaboration and productivity services such as OneDrive, SharePoint, Viva Engage (Yammer), and Teams (end?user and service/operational perspective).
• You possess deep technical understanding of SMTP, TLS, SPF, DKIM, DMARC, and related protocols required to ensure secure, reliable, and trusted enterprise communications.
• You have an informed knowledge of generative AI concepts and their application to modern productivity scenarios, including drafting assistance, summarization, workflow automation, and risk considerations such as data protection and auditability.
• You have proven experience as an engineering manager leading a team of engineers and delivering operational outcomes.
• You have a demonstrated ability to manage distributed teams across multiple sites/time zones and coordinate across onshore/offshore support models.
• You have a good understanding of product-focused engineering and enjoy working with Product Managers to ensure the efficient delivery of capabilities and commitments.

You have 10+ years of experience working in Engineering technologies and 5+ years leading teams. Your experience has gained you familiarity with:

• Building/managing large-scale, robust platforms, utilized across the enterprise especially the Microsoft 365 ecosystem
• Leading engineering teams that build and operate highly reliable productivity foundational capabilities, ensuring uptime, performance, and adherence to service SLAs
• Lead, mentor, and grow engineering teams with a focus on innovation, automation, quality, and continuous improvement
• Implement monitoring, alerting, configuration drift detection, and operational readiness processes to maintain consistent foundation health
• Support internal risk management reviews and external audits providing documentation, evidence, and compliance attestation for foundation capabilities
• Enable financial reporting, cost visibility, and consumption analytics to drive FinOps alignment, cost optimization, and budgeting transparency; partner with Finance on aligning consumption usage with budgets and optimizing spend
• Serve as the primary liaison with the providers aligning vendor roadmaps, capability adoption, escalations, and incident/change management
• Identify and mitigate key risks across security, workforce skills, operational readiness, and technical debt

You've reviewed this job posting and you're ready to start the candidate journey with us. Apply now to move to the next step in our recruiting process. If this role isn't what you're looking for, check out our other opportunities and join our talent community.

At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That's why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal has been to improve people's lives through successful investing. We know that our history is a testament to the strength of the people we hire. More than 9,000 associates in 30+ offices around the world help our clients and each other grow and thrive every day.

Charlotte Base Salary Range: $153,842-$246,147

In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital's annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.

You can learn more about our compensation and benefits here.

* Temporary positions in the United States are excluded from the above mentioned compensation and benefit plans.

We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.