E-Commerce Content & Operations Associate

Job Description

Job Description

E-Commerce Content & Operations Associate

ABOUT TRUVOLT BRANDS

TruVolt Brands (Snow Joe®, Sun Joe®, Aqua Joe®, Auto Joe®, and Jetson) is a fast-growing consumer products company on a mission to disrupt historically gas-driven market sectors with top-quality, reliable, and easy-to-use innovations that are affordable and eco-conscious. With a portfolio of over 500 products spanning electric and battery-powered outdoor power equipment, pressure washers, lawn care, and personal mobility — including the #1 selling e-bicycle in the US — TruVolt operates across major retail and e-commerce channels including Amazon, Home Depot, Walmart, Sam’s Club, Costco, and more.

Our team is passionate, collaborative, intellectually curious, and driven to continuously learn, experiment, and deliver results. We empower people to do their best work in a healthy, family-like culture with competitive pay, great benefits, and real opportunities for growth.

ROLE OVERVIEW

We are looking for a motivated and detail-oriented E-Commerce Content & Operations Associate to join our growing digital commerce team. This is a hands-on, execution-focused role ideal for someone who thrives in a fast-paced environment, takes initiative, and has a passion for e-commerce operations and digital retail. You will play a key role in keeping our product presence sharp, accurate, and competitive across all major online retail channels — without being directly responsible for merchant relationships or deal-closing.
This is a great opportunity for a self-starter who wants to make a visible impact, grow within a dynamic organization, and develop deep expertise across the e-commerce landscape.

This is a fully on-site position at our headquarters in Jersey City New Jersey.

ESSENTIAL DUTIES & RESPONSIBILITIES

Online Listings & Content Management

• Own and maintain product listing content across major retail e-commerce platforms, including Walmart.com, HomeDepot.com, SamsClub.com, Costco.com, Amazon, and others
• Manage and update product images, marketing copy, key specs, bullet points, and enhanced content to ensure accuracy, brand consistency, and channel compliance
• Identify and resolve content gaps, errors, or suppressed listings in a timely manner
• Partner with the marketing team to ensure all digital content reflects current brand standards and campaign priorities

E-Commerce Item Builds & Catalog Management

• Execute new item setup and item builds across retailer supplier portals (e.g., Walmart Supplier Center, Home Depot Partner Online, and others)
• Coordinate with cross-functional teams (product, marketing, supply chain) to gather required assets and data for new launches
• Maintain and audit the product catalog to ensure completeness and accuracy across all active channels

Sales Reporting & Data Analysis

• Build and maintain recurring sales reports for internal teams and leadership, pulling data from retailer portals and internal systems
• Track key performance metrics including sell-through rates, inventory levels, and channel-level revenue trends
• Identify data inconsistencies and surface insights that support strategic decision-making

Sales Presentation Support

• Develop and refine sales pitch presentation decks and line review materials for key retail accounts
• Compile competitive research, market data, and product information to support account management and leadership presentations
• Ensure all presentation materials are polished, on-brand, and ready for executive-level delivery

Cross-Functional Collaboration

• Work closely with account management, marketing, logistics, and supply chain teams to support day-to-day e-commerce operations
• Assist in coordinating new product launches, ensuring all digital touchpoints are ready at go-live
• Support ad hoc projects assigned by senior leadership as the business evolves

QUALIFICATIONS

Required

• 1–3 years of experience in e-commerce operations, digital retail, or a related field
• Strong proficiency in Microsoft Excel (pivot tables, VLOOKUP/XLOOKUP, data formatting); PowerPoint proficiency required
• Familiarity with major retail e-commerce supplier portals (Walmart Supplier Center, Home Depot Partner Online, or similar)
• Exceptional attention to detail with the ability to manage multiple priorities and deadlines simultaneously
• Strong written communication skills with an eye for clean, professional output
• Self-directed, proactive, and comfortable working in a high-growth, fast-moving environment

Preferred

• Experience with product content syndication platforms (e.g., Syndigo, Salsify, or similar)
• Exposure to enhanced content formats, SEO best practices for e-commerce listings, or digital shelf analytics tools
• Background in consumer products, seasonal outdoor, or hardlines categories
• Experience supporting line reviews or retail sales presentations

WHAT WE OFFER

• Competitive compensation and benefits package
• A collaborative, family-like culture where your contributions are visible and valued
• Exposure to a broad range of retail channels and e-commerce operations at scale
• Real opportunities for career growth within a dynamic, expanding business
• A front-row seat to the transformation of the outdoor power equipment and personal mobility industries

 

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