Director, Homebase Campus Outreach

Job Title: Director, HomeBase Campus Outreach

Department: Programs and Services

Reports To: Senior Director, Western Area

Revised Date: May 2026

FLSA Status: Exempt

SUMMARY :


The Director, HomeBase Campus Outreach is to perform duties and responsibilities related to the function of the Human Service Ministry. This position will provide a ministry as outlined in the HomeBase Program Design that will allow college residents to function at the highest level of competency and to achieve their advanced education goals. Services to this population would include providing a support network to assist these students and providing resources and funding to achieve success. In addition, this position is responsible for building and maintaining strong relationships with constituents and churches in the area to promote a network of Christian involvement with these students.

QUALIFICATIONS:
• Personal commitment to Jesus Christ and alignment with the statement of faith of BCH
• Meets general employment qualifications as outlined in the Institution's personnel policies.
• Bachelor's degree and two years of experience in Humans Services or Christian Ministry.
• High degree of skill in nonverbal, oral and written communications.
• Must be proficient in the use of a computer and software applications to organize and analyze information, prepare statistical reports, presentations, charts and/or graphs, and maintain a database of information gathered.
• Demonstrate knowledge of current trends in the area of community outreach and after care.
• Have the capacity and commitment to build and maintain individual and group relationships within the college and community network.
• Ability to relate to people meaningfully and to function as a member of the Institutional team.
• Possesses initiative to identify and complete tasks with timeliness and excellence.
• The capability and integrity to function independently.
• Must have a valid driver's license with a record of safe driving and be able to drive extensively (up to six or more hours in a day).
• Education, experience, skills, and abilities compatible with the responsibilities outlined in this job description.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Consults with the Senior Director in developing an after-care program for young adults attending college on the Western Carolina Campus.
• Provide ongoing daily support through meetings, bible studies, a place to come for help when a student needs adult interaction and support, or a place to study, and have activities.
• Identifies and cultivates a community support network (churches, individuals, groups, etc.) to assist in meeting the needs of college students served.
• Identify, recruit, and train volunteers to help with building maintenance, etc.
• Work with Western Carolina to identify the students who have been in foster care, first generation students, and international students.
• Help these students meet their goal attainment needs to maintain college status.
• Responsible for coordinating with churches, etc. the scheduling of activities at the BSU building at WCU to maximize the outreach to after care plus all college students interested in being involved in Christian ministries, and for maintaining the upkeep of the facility.
• Scheduling/Supervision of the apartments attached to the building for use to after care students.
• Working with after care students in developing plans for spring and summer vacations, etc. when the dorms are closed.
• Maintains knowledge and understanding of the Institution's structures, services, policies and procedures, as well as job performance requirements and related jobs.
• Possesses personal characteristics, which will be evaluated: resourcefulness, initiative, adaptability, decision-making skills, relationship skills, understanding of self, physical energy level, creativity, comprehension, emotional stability, and reliability.
• Participates as a team member by sharing of responsibilities and supporting other team members.
• Maintains personal growth and skill development by participating in training opportunities to enhance job performance and scheduling time for independent study.
• Performs work by following these guidelines: establishes priorities, sets and evaluates goals and strategies, sets and implements tasks, follows through on assigned tasks, does work accurately, completes tasks promptly, and makes use of problem-solving process.
• Proficiently operates office equipment required for the position (i.e., computer, copy machine, fax, adding machine, etc).
• Uses proper grammar, spelling and punctuation.
• Communicates with the public, in oral and written form, in a tactful and effective manner.
• Handles phone calls courteously, promptly, and responsibly.
• Demonstrates a responsible attitude and takes pride in work,
• Handles confidential information in a professional manner.
• Carries responsibilities assigned by supervisor with competence and minimal supervision.
• Participates in new staff orientation which is scheduled and conducted by the immediate supervisor.
• Participates in 90-day and annual performance evaluations.
• Shows initiative and creativity through efforts to attain goals established during evaluation conferences.
• Maintains an open line of communication with supervisor. Requests conferences, as needed, to be able to perform tasks effectively.
• Participates in staff training opportunities provided by the institution as requested by the supervisor.
• Identifies student needs and facilitate interactions with campus physical and mental health resources including: WCU Health Services, WCU Counseling Center and WCU Student Support Services.

Faith & Mission Alignment

BCH is a Christ-centered organization committed to sharing hope and changing lives, with beliefs rooted in Jesus Christ. Employees are expected to support BCH's mission, purpose, and spiritual emphasis through professional conduct and service.
• Professes to be a Christian believer.
• Submits an individual Statement of Faith, Acknowledgement, and Pledge as part of employment requirements.


EQUIPMENT :

Ability to operate standard office machines such as copier, computer, fax, etc. Ability to work within Outlook, Excel, and Word software programs.

LANGUAGE SKILLS:

Ability to read, analyzes, and interprets general information. Ability to effectively communicate with others, including managers, clients, customers, and the general public.


CONTACT WITH OTHERS:

Regular contact with colleagues in all departments, as well as with outside individuals and groups; should represent Baptist Children's Homes of NC, Inc. in a positive manner. Contacts outside of the agency where proper handling of situations is of utmost importance as the agency's image could be affected.

MATHEMATICAL SKILLS:

Excellent mathematical skills and the ability use software to calculate figures.

MENTAL / VISUAL / AUDITORY DEMAND:

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form and ability to draw conclusions. Specific vision abilities required by this job include close vision, and ability to adjust focus. Must be able to talk and hear both in person and on the telephone.


CONFIDENTIAL DATA:

Complies with agency policies and procedures concerning confidentiality, including payroll, budgeting and HIPPA regulations involving all aspects of departmental staff information.


PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Extensive driving is required (up to four to six hours per day). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and stand, use hands and fingers, walk, reach with hands and arms, and regularly lift 15 - 25 pounds.


WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job - usual office working conditions.