Customer Service Representative

Customer Service Representative

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

New England Excess Exchange (NEEE) is seeking a Customer Service Representative to join our growing team in Barre, VT.

The Customer Service Representative is primarily responsible for the organization and administration of the company's daily workflow and assist with general office duties.

How You Will Contribute:

• Handles all aspects of incoming and outgoing mail including daily trips to the Post Office.
• Responsible for keeping email boxes current at all times.
• Log in new business, renewals, and additional required documents.
• Processes data, copies, faxes, files, maintain records, prepare documents/letters, order supplies.
• Answer and direct phone calls.
• Provide clerical work as assigned.
• Complete special assignments and stay up to date on required procedures.

Licenses & Certifications:

• Valid drivers' license and clean driving record.

Skills & Experience to Be Successful:

• High School diploma or equivalent.
• Minimum one year of general office experience.
• Accurate data entry skills – keyboard and number pad.
• Able to perform repetitive tasks accurately.
• Proficient in Microsoft Office Suite.

About Us:

Bridge Specialty Group creates a more seamless way to connect the varying needs of our retail partners with the market clout and talents of our wholesale entities. Our more than 25 niche-focused brands reflect our deep experience and specialization in construction, general casualty, environmental liability, professional liability, health care, public entity, workers' comp, property and personal lines.

With more than 50 locations and more than 2,000 team members throughout the United States and Europe, Bridge has access to more than 200 standard and excess & surplus lines carriers that support our $7+ billion premium book.

Our focus is on bringing the power of collective size and specialty to the wholesale brokerage marketplace. Bridge Specialty Group – aligning risk with greater reach.

Pay Range

18.00 - 20.00 Hourly

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".