Cashier Shift Lead

Job Description

Job Description

Description:

Cashier Shift Lead

What you’re great at: 

• Directing and delegating to team members to ensure an efficient and effective work environment.
• Building customer loyalty by creating professional relationships with customers and by providing exemplary customer service. 
• Excellent interpersonal skills; focused customer service orientation; ability to build relationships and effectively work as part of a team. 
• Detail orientated with ability to process and calculate point of sale transactions. 
• Discovering customer needs and providing them service in a prompt and courteous manner. 

A day in the life: 

• Provide excellent customer service to all store patrons; greet customers in a welcoming and polite manner. 
• Direct customer service staff to ensure responsive and efficient customer checkout, keeping lines to a minimum at all times. 
• Perform opening/closing procedures according to established policies. 
• Communicate regularly with Department Managers on customer feedback and opportunities. 
• Accurately perform all register functions, process transactions, and follow security procedures. 
• Open to working flexible hours, including weekends and holidays. 
• Previous experience in natural/organic foods, grocery or retail preferred 

Skills and Qualifications :

• Proven experience in a supervisory or leadership role, preferably in retail, hospitality, or food service
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making abilities
• Ability to work effectively under pressure and handle multiple tasks
• Flexibility to work various shifts, including evenings, weekends, and holidays
• Basic proficiency in using point-of-sale systems and other relevant technology