Night Auditor

Night Auditor

Htel Barrire Le Fouquet's is hiring for a Night Auditor Position in SoHo, New York City. Base pay starts at $23/hr.

Hotel Barriere Management is seeking a highly motivated and experienced night auditor to oversee the auditing, posting, balancing of the daily financial transaction, check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, provide maximum levels of guest service and support the hotel's rooms division in anyway required to support the Hotels efforts to deliver outstanding guest service and financial profitability.

Responsibilities:

• Maintain a friendly and warm demeanor and provide excellent customer relations, with confidentiality and discretion.
• Assist guests with check-in and check-out processes (verifying registration, address and credit information, balancing bank, posting charges).
• Recognize customers, adapt to each person and personalize their welcome.
• Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.
• Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
• Prepare and distribute daily reports.
• Investigation or analyzing out-of-balance situations and making adjustments or corrections as needed.
• Managing front desk activity and handling guest check-ins and check-outs.
• Handle messages, wake-up calls, mail, and faxes properly.
• Comply at all times with standards and regulations to encourage safe and efficient hotel operations.
• Informing your line manager of customer disputes within the framework that has been defined with them.
• Responding to all their service requests by providing them with the appropriate contact person.
• Being the liaison for management messages and guidance between supervisors and management.
• Ensure that your manager is informed of incidents that occur.
• Be proactive in order to develop resources, working practices, products and services.
• Ensuring the instructions of the reception manager and management are being implemented.
• Run the audit and ensure a successful close of the day.
• Have a working knowledge of security procedures.
• Ensuring the safety of property and people.

Qualifications:

• High School diploma or equivalent preferred.
• At least 2 years of progressive experience in a hotel or a related field required.
• Experience in Previous night audit/accounting OR similar role required.
• Prior OPERA PMS experience required
• Proficient computer skills, including Google Applications (Gmail, Meet, Calendar, Hangouts, etc.)
• Strong analytical, communication, and computer skills.
• Understanding of mathematics and accounting and financial processes is required
• Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Requires standing for extended periods, walking, lifting up to 25 pounds, bending and reaching; may occasionally require lifting guest luggage's.
• Work schedule varies and may include working on holidays, and weekends.
• Fluency in English, second language a plus.
• FLSD certification is a plus.