Emergency Dept Technician

Emergency Department TechnicianHennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County. Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.Department: Emergency DepartmentFTE:.6 (48 hours per 2 week pay period)Workdays: varied, including every third weekendShift(s): DaysShift Length: 12 hourLocation: main HCMC campusPurpose of this position: The Emergency Department Technician provides direct and indirect patient care as delegated and directed by the licensed staff. This is accomplished through the job components of patient services, role modeling, quality/resource stewardship and patient advocacy/customer service.Responsibilities:Using principles of Patient & Family Centered Care, develops and maintains a positive working relationship with patients and family, team members, department and medical center personnelResponds to patients call lights in a timely manner, identifies patient needs, and provides patients with appropriate response or communicates needs to appropriate team membersAdapts patient care activities respective to varying patient population to adhere to hospital the mission, vision, values, and essential behaviors. Maintains patient privacy and confidentiality at all timesPerforms intentional rounding in collaboration with the RNReports patient/family complaints to primary nurse, charge nurse, or RN SupervisorMaintains safe environment for patients and fellow team members including use of organizational communication routes/devicesCompletes all mandatory hospital and unit-based requirements for the position by due date. Participates in staff meetings, training, and quality improvement initiativesPerforms clinical duties as defined in orientation packet (skills checkoff), and through required competencyCommunicates any changes or pertinent information related to the patient's physical appearance and attitude, I & O, vital signs, and point-of care testing to the nurse. Records which nurse was notified for all abnormal resultsAssists with initial patient assessments and ongoing vital sign monitoring. Applies monitoring equipment and obtains vital signsMay perform various technical procedures after training, competency validation, and upon delegation from a Registered Nurse, such as phlebotomy, wound care/splinting, point-of-care testing, patient decontamination, foley catheter insertion/removal, specimen collection, and IV insertion/removalAssists patients with activities of daily living (ADLs), such as bathing, toileting, ambulation, and feedingTransports patients safely within the hospitalPrepares rooms for incoming patients. Set up, clean, and stock medical equipment and procedure traysEnsures infection control practices are followed consistentlyMaintains accurate and timely records of care in the electronic medical recordPerforms other duties as assignedQualifications:Minimum Qualifications:Current certification on the Minnesota Nursing Assistant Registry with 6 months of experience in a health care setting -And/or- EMT/EMT-P Certified -And/or- At least 12 months of direct patient care experience in a hospital, TCU or Skilled Nursing facility And/or- Enrolled in a nursing program and completion of one 1 clinical rotationPreferred Qualifications:High school graduate or equivalentTraining/equivalent experience as a nursing assistant, health care assistant, emergency department technician, or EMT/EMT-PCurrent student (enrolled) in a 4-year RN programExperience with EPIC and/or similar electronic health record systemOne year Nursing Assistant experience in a similar (hospital) settingKnowledge of medical terminologyPrevious phlebotomy experienceKnowledge/ Skills/ Abilities:The ability to establish effective relationships with health care teamAbility to work independentlyCustomer service experienceAbility to prioritize and organize tasks in a fast-paced environmentAbility to perform job duties that meet departmental performance expectations as well as organizational standards related to quality, accuracy, productivity, patient & family centered care, customer service, etcLicense/Certifications:Current certification in Basic Life Support (BLS) or must be obtained prior to orientation completion