Systems Engineering SENIOR SPECIALIST - Endpoint management

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Systems Engineering SENIOR SPECIALIST - Endpoint management to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

ROLE OVERVIEW

We are seeking a Senior SCCM/Intune Engineer to join NTT DATA's India EPM Delivery Centre. This senior individual contributor role requires deep technical expertise in designing and operating enterprise endpoint management platforms for NTT DATA's global clients. The engineer will drive complex migrations, lead technical workstreams, mentor junior engineers, and serve as an SME across SCCM, Intune, and co-management scenarios. This role is a key technical anchor for the India EPM team, supporting accounts across US, UK, Australia, and APAC geographies.

KEY RESPONSIBILITIES

Platform Architecture & Design

• Design and implement SCCM/ConfigMgr hierarchy including site server topology, DP placement, and boundary configuration for enterprise global environments.
• Architect Microsoft Intune tenant configuration including enrollment profiles, policy sets, compliance frameworks, and Conditional Access design.
• Lead SCCM-to-Intune co-management configuration and workload transition planning for client migration engagements.
• Design Windows Autopilot deployment profiles for Zero Touch Provisioning (ZTP) at scale.
• Define EPM platform standards, configuration baselines, and governance frameworks for NTT DATA client accounts.

Advanced Patch Management

• Architect and manage enterprise patch management programs using SCCM ADRs, Intune WUfB, and Expedite policies.
• Define patching governance including SLAs, exception processes, emergency patching procedures, and compliance reporting.
• Lead vulnerability remediation integration with Qualys/Tenable — mapping CVEs to patch deployment cycles.
• Manage third-party patch management using SCCM or integrated tools for non-Microsoft software.
• Present patch compliance posture and risk metrics to client stakeholders and delivery management.
• Develop and maintain patching runbooks, escalation procedures, and operational documentation.

OS Deployment & Modern Provisioning

• Lead enterprise Windows 10/11 migration and in-place upgrade projects end-to-end for global client accounts.
• Design and manage complex OSD task sequences with MDT integration, driver management, and post-deployment automation.
• Architect Windows Autopilot + Intune provisioning workflows for large-scale device refresh programs.
• Define image standards, golden image build processes, and version management policies.
• Troubleshoot and resolve complex OSD failures across diverse hardware platforms and global network conditions.

Automation & Scripting

• Develop advanced PowerShell automation for SCCM operations — collection queries, deployment automation, health monitoring, and reporting.
• Build Intune Graph API integrations for bulk device operations, policy reporting, and automated compliance workflows.
• Author and maintain WQL/SQL queries for SCCM inventory analysis, compliance dashboards, and operational reporting.
• Develop reusable automation frameworks and contribute to the NTT DATA EPM India practice tooling library.

Leadership & Governance

• Serve as technical lead and L3 escalation point for complex endpoint incidents across assigned client accounts.
• Mentor Grade 6–8 engineers, conduct technical knowledge transfer sessions, and contribute to team capability development.
• Participate in client governance reviews, delivery calls, and technical steering discussions from India delivery centre.
• Contribute to SOW definition, effort estimation, and technical proposal development for EPM engagements.
• Drive continuous improvement initiatives and platform health improvement programs for managed accounts.

REQUIRED SKILLS

• Microsoft SCCM/ConfigMgr — site hierarchy, OSD, patch management, applications, reporting (expert)
• Microsoft Intune — full MDM/MAM lifecycle, compliance, Autopilot, WUfB, co-management (expert)
• Windows 10/11 image management — task sequences, WinPE, MDT, driver management, Autopilot ZTP
• Azure AD / Entra ID — conditional access, device trust, MFA, and identity-driven EPM
• PowerShell advanced scripting — automation, Graph API integration, SCCM SDK operations
• SQL Server and WQL — SCCM database queries, reporting, and compliance analytics
• Vulnerability management integration — Qualys, Tenable, or equivalent
• Strong English communication — client-facing delivery governance, documentation, and escalation management

PREFERRED QUALIFICATIONS

• Microsoft Certified: Endpoint Administrator (MD-102) — required or equivalent enterprise experience
• Microsoft Certified: Azure Administrator Associate or Security-related certifications
• Experience with Microsoft Endpoint Analytics and Intune Advanced Analytics
• Prior delivery experience supporting global enterprise accounts from India (10,000+ endpoints)

MINIMUM EDUCATION

Bachelor's degree (B.E./B.Tech/MCA/B.Sc. CS or IT) from a recognised Indian university. Relevant Microsoft certifications and equivalent senior-level enterprise experience will be considered.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, 

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