Lead Care Manager - Low Desert

Lead Care Manager (ECM)Heritage Health Network (HHN) Join Heritage Health Network and make a meaningful impact in your community as a Lead Care Manager supporting members through our Enhanced Care Management (ECM) program. This is a hybrid position (2 days remote, 3 days in the field), giving you the flexibility to work from home while building strong, in-person connections with members across Low Desert regions.Key Responsibilities:Serve as the primary point of contact for members and coordinate their careDevelop and manage personalized care plans with members and providersCollaborate with healthcare teams and community resourcesSupport members through education, advocacy, and engagementIdentify and address gaps in careMaintain accurate, timely documentationRequirements:Experience in care or case management (community-based preferred)Knowledge of Medi-Cal and ECM strongly preferredStrong communication and interpersonal skillsAbility to work in a team-oriented environmentWillingness to travel within Orange CountyBilingual (English/Spanish) preferredBenefits:Medical, dental, and vision insurancePaid time off + holidaysCompetitive pay + quarterly bonusesHybrid work flexibilityGrowth and advancement opportunitiesBe part of a mission-driven team making a real difference.Apply today!