Executive Director

Part-Time (25-30 hours per week), includes evenings and weekends POSITION SUMMARY The Executive Director is responsible for the overall operation, stability, and development of CRC. This is a hands-on leadership role that combines program oversight, staff supervision, financial coordination, and direct involvement in service delivery. This position requires both strategic thinking and real-time problem solving, particularly during active service hours in a high-conflict, emotionally charged environment. CORE RESPONSIBILITIES Program Operations Oversee all supervised visitation and exchange services to ensure safety, consistency, and compliance with court expectations Coordinate with the Assistant Director to ensure full staffing coverage across all 7 days of operation Maintain awareness of daily service activity and provide support or intervention as needed, particularly for higher-risk or complex situations Ensure program policies, procedures, and documentation standards are consistently followed Monitor service delivery to identify gaps, risks, and opportunities for improvement Staff & Contractor Management Recruit, train, and supervise monitors (paid and volunteer) Provide ongoing coaching, support, and accountability to staff Coordinate scheduling and staffing coverage in collaboration with the Assistant Director Address performance concerns and reinforce expectations to maintain service quality and consistency Administrative & Client Coordination Oversee client scheduling systems, communication processes, and overall program flow Manage or delegate incoming calls and emails in coordination with the Assistant Director Serve as escalation point for complex or high-conflict client situations Ensure accurate, timely, and confidential record-keeping Oversee organizational budget, financial tracking, and coordination with accounting support Monitor client payments and support consistent billing practices Maintain financial controls and support accurate reporting Collaborate with the Board of Directors to maintain and strengthen the organization’s financial position and processes Organizational Leadership & Board Relations Collaborate with the Board of Directors on organizational planning, reporting, and governance Provide regular updates on operations, staffing, and financial status Lead development and implementation of organizational policies and procedures Community & External Relations Maintain relationships with courts, attorneys, referral sources, and community partners Represent CRC in professional and community settings Support outreach, partnerships, and program visibility efforts Development & Sustainability Support grant-related activities, including the identification of opportunities, proposal preparation, coordination, tracking, compliance, and reporting Assist with fundraising efforts and organizational sustainability initiatives QUALIFICATIONS Required: Strong leadership, organizational, and problem-solving skills Ability to manage multiple priorities in a dynamic environment Strong interpersonal and communication skills, particularly in high-stress situations Ability to supervise staff and maintain accountability Basic financial literacy, including comfort working with budgets, tracking expenses, and reviewing financial reports Commitment to confidentiality, cultural competence, and trauma-informed care Comfort working in evolving systems and the ability to strengthen structure and consistency over time Preferred: Experience in nonprofit management, social services, or program operations Experience working with high-conflict families or court-involved populations Experience coordinating with accountants/bookkeepers or managing organizational finances Experience with grant coordination, reporting, or fundraising Proficiency in Microsoft Office (Word, Excel) Familiarity with QuickBooks or similar accounting software Experience using cloud-based systems (e.g., Google Workspace) for email, file management, and collaboration #J-18808-Ljbffr