Extra Help Medical Office Assistant

Title: Extra Help Medical Office Assistant
Division Name: Student Affairs
Department: Health Services

Job Summary

The Extra Help Medical Office Assistant will perform the following duties:
- Assists with the scheduling of patients at SHS.
- Assists with answering SHS's main telephone line and SHS's Appointment telephone line.
- Assists with patient check-in and check-out and the SHS reception desk.
- Assists with review of patient appointments scheduled on line.
- Assists with restocking supplies. Assists with infection control cleaning in the SHS Lobby and Reception areas.
- Assists SHS with limited data entry into patient's Electronic Medical Record (EMR).

Additional Information

Benefits include time away from work for eligible employees and the option to participate in the University's 403(b) Plan .

Salary Rate / Pay Rate

$16.00 per hour

Required Qualifications

1. High School Diploma or equivalent
2. One of the following:
a. Experience as a medical office assistant
b. Experience scheduling in a medical office
c. Experience with EMR (Electronic Medical Records)

Preferred Qualifications

Experience as a Medical Office Associate

Work Hours

Varies. Up to 28 hours per week maximum. Clinic hours of operation are Monday through Friday 8:00am - 4:30pm.

Functional Expectations

Must be able to complete the following with or without a reasonable accommodation:

1. Remain at workstation for extended periods.
2. Effectively communicate on a daily basis.

Proposed Starting Date

2026

Optional Applicant Documents

Certification of Retirement Annuity

Please Note : These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Special Instructions for Applicants

Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.

Extra Help employees may only work up to 28 hours per week for all University employment and are paid for hours worked only. Extra Help employment does not guarantee permanent placement. Extra Help employees may only work up to 900 total hours.

Applicants for this position must be currently legally authorized to work for Illinois State University in the United States. Illinois State University will not sponsor or take over the sponsorship of an employment visa for this opportunity. Illinois State University is not a qualifying employer for the STEM OPT benefit: only the 12-month OPT may be used to work at Illinois State University.

Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois.

Contact Information for Applicants

Breanna Crippen
Human Resources
View phone number on click.appcast.io
View email address on click.appcast.io

Important Information for Applicants

This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at View phone number on click.appcast.io . The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at View phone number on click.appcast.io .