Client Account Manager

Job Title: Project Manager / Account Manager

Location (city, state): Hybrid

Industry: Manufacturing

Pay: $70,000–$95,000 annually (depending on experience)

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About Our Client:

Addison Group is hiring on behalf of our client, a well-established and growing manufacturing organization known for its collaborative, people-first culture and strong team tenure. This newly created role supports continued business growth and expanding client programs.

Job Description:

Our client is seeking a motivated Project Manager / Account Manager to manage client programs from post-sale kickoff through production and delivery. This role combines client relationship management, cross-functional coordination, and hands-on project execution. The ideal candidate is organized, adaptable, and comfortable working in a fast-paced environment while maintaining strong communication with both internal teams and customers.

Key Responsibilities:

• Oversee client projects from initial setup through completion and ongoing support
• Act as the primary liaison between clients and internal departments to ensure alignment and smooth execution
• Convert customer requirements into clear production and manufacturing instructions
• Maintain project documentation including specifications, artwork files, and packaging details
• Track timelines, milestones, and performance metrics while proactively resolving challenges
• Lead meetings, provide status updates, and ensure accountability across stakeholders
• Identify opportunities for efficiency improvements and support process enhancement initiatives
• Monitor project costs, materials, and operational performance
• Build strong client relationships through consistent communication and service

Qualifications:

• 3–6+ years of account management or project management experience
• Experience in manufacturing, food production, or a related industry preferred
• Proficiency with ERP systems and advanced Microsoft Excel skills
• Understanding of production workflows, materials, and quality standards
• Experience managing documentation such as artwork, specs, or packaging files preferred
• ERP implementation exposure is a plus
• Strong communication, adaptability, and problem-solving skills

Perks:

• HUGE growth opportunity - you can establish a professional career here
• Supportive and collaborative team environment
• Positive workplace culture focused on growth and development
• Modern office with on-site amenities and wellness spaces
• Stable company with a long history of success and expansion