Assistant Warehouse Supervisor

Job Description

Job Description

About the Job:
CW’s Core Values: Mission Driven, Teamwork Makes Us Stronger, & Everyone Brings Value
Take a glimpse into why CW might be the right place for you:

CW is seeking a hands-on 3rd Shift Assistant Project Manager/Operational Assistant Supervisor. In this role, you'll support the Project Manager with daily operations, help supervise and guide the overnight team, and lead by example by actively participating in stocking duties such as unloading pallets, restocking shelves, rotating products, facing merchandise, and maintaining a clean and organized work area.

• Assist with overseeing the night‑shift staff, ensuring shelves are stocked, leveled, and ready for morning business.
• Assist team members by providing hands‑on guidance, answering questions, and helping them complete tasks efficiently.
• Maintain open communication with managers and help resolve operational challenges.
• Assist with receiving deliveries, verifying merchandise accuracy, and maintaining proper logs.
• Monitor inventory levels to ensure accuracy, availability, and proper product rotation (FIFO).
• Coordinate timely receipt and dispatch of goods and maintain organized back‑stock areas.
• Ensure shelves are fully stocked, labeled correctly, and merchandised neatly for the next business day.
• Identify inventory gaps, damaged products, or safety concerns and report them promptly.
• Enforce safety policies and maintain a clean, organized warehouse environment.
• Provide fast, friendly, and helpful service when interacting with customers or early‑morning staff.

A Day in the Life an Assistant Project Manager:

• Review shift goals, employee assignments, and any carryover tasks with the Project Manager.
• Lead a quick team huddle to set priorities and reinforce safety.
• Oversee stockers and team performance, offering coaching, support, and training as needed.
• Handle questions, resolve minor issues, and maintain workflow.
• Assist with unloading deliveries, organizing pallets, and stocking shelves using FIFO standards.
• Keep shelves and back stock organized, replenished, labeled, and merchandised correctly.
• Manage break coverage to maintain productivity.
• Perform quality checks, identify issues like damaged items or inventory gaps, and report concerns.
• Prepare shift notes for the next supervisor and communicate any unresolved items.
• Conduct a final walkthrough to ensure cleanliness and task completion.

What You'll Need to Be Successful:

• Minimum of 2- 3 years of experience working in a grocery store, warehouse, or similar setting as a Stocker, Sales Associate, Warehouse.
• Minimum of 2- 3 years of team lead or supervisory experience.
• Familiarity with inventory processes such as receiving, stocking, rotation (FIFO), and back‑stock organization.
• Familiarity with safety procedures in a warehouse or retail environment.
• Valid driver’s license.
• Valid Real ID.
• Must be able to obtain and maintain government base access.

Bonus If You Have These Skills:

• Strong communication skills for giving clear instructions and supporting team members.
• Solid organizational skills for managing stock flow, back‑room order, and nightly priorities.
• Ability to multitask and shift between stocking, assisting staff, and handling deliveries.
• Basic problem‑solving skills to address minor issues or questions during the shift.
• Time‑management skills to help keep the team on pace for overnight deadlines.
• Attention to detail for labeling, facing, rotation, and quality checks.

What You’ll Love About This Role:

• Mission-driven work that makes a meaningful impact.
• The opportunity to work alongside exceptional and welcoming team members.
• Access to an Employee Wellness Coordinator and robust wellness program that support your health and work-life balance.
• Opportunities for advancement—grow your career with us!

Explore Our Generous Benefits Package:

Employer Sponsored Benefits Includes:

• Insurance – Medical & Dental.
• Vision – (Voluntary Benefit).
• Telemedicine.
• Retirement Plan & Match Options.
• Short Term Disability.
• Life Insurance.
• Paid Holidays & Vacation.
• Sick & Personal Time.

Physical & Environmental Demands:

• Lifting & Material Handling: Regularly lift, carry, push, and pull 30–50 lb merchandise, with occasional heavier items requiring team‑lift support.
• Standing & Walking: Remain on feet for up to 8 hours per shift, moving continuously throughout sales floors, back‑room areas, and warehouse spaces.
• Bending, Reaching & Physical Mobility: Frequently bend, stoop, crouch, kneel, and reach overhead to stock shelves, rotate product, and assist team members. Navigate tight aisles, pallet stacks, and storage areas while maintaining safe body mechanics.
• Manual Dexterity: Use hands for writing, typing, scanning, cutting boxes, and handling small tools or merchandise. Perform repetitive motions associated with stocking, sorting, and product handling.
• Equipment Operation: Operate pallet jacks, rolling carts, U-boats, and other basic warehouse equipment in a safe and controlled manner.
• Temperature Exposure: Work in environments with fluctuating temperatures, including refrigerated coolers and freezer sections for short or extended periods. Transition between warm receiving docks and cold storage areas as part of nightly tasks.
• Noise & Environmental Conditions: Work in environments with moderate to high noise levels, including machinery, pallet movement, PA announcements, and delivery activity. Navigate busy back‑room areas with moving equipment, stacked pallets, and variable lighting.
• Chemical & Odor Exposure: Occasionally handle or work near cleaning chemicals, sanitizers, or maintenance products. Encounter strong product odors (e.g., detergents, produce, seafood) as part of routine stocking.
• Mobility & Team Assistance: Provide physical assistance to team members when appropriate, including helping with lifting, positioning pallets, or completing physically demanding tasks. Support employees with varying physical abilities in completing their assigned duties safely.
• Cognitive Focus & Situational Awareness: Maintain continuous awareness of surroundings to prevent accidents, ensure safety, and identify hazards. Prioritize tasks effectively during fast‑paced overnight operations with shifting demands. Monitor product quality, shelf conditions, and inventory accuracy with strong attention to detail.
• Emotional Resilience & Interpersonal Support: Demonstrate patience, empathy, and professionalism when assisting team members with different learning styles or abilities. Maintain composure during high‑pressure periods and provide supportive guidance to coworkers.
• Reasonable accommodations can be provided.

CW’s Core Values: Mission Driven, Teamwork Makes Us Stronger, & Everyone Brings Value!
We are an Equal Opportunity Employer. All employment decisions are made based on individual qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other status protected by applicable federal, state, or local law.

Company Overview:
CW Resources, a part of CW Group, is a national non-profit organization that has been delivering mission-driven, high-quality services for more than 60 years. We are committed to fostering a supportive and respectful workplace where every employee is valued for their unique contributions. We’re proud to offer a wide range of services, from vocational rehabilitation programs to delivering healthy food options through the Meals on Wheels program. Our dedication to empowering individuals and strengthening communities drives everything we do, and we continue to work toward a brighter, more welcoming future for all.

Pay Transparency Disclaimer:
We are committed to pay transparency. Compensation for this role is determined in good faith and based on job‑related factors such as skills, experience, education, and internal equity, in accordance with applicable law. Employees and applicants may request additional compensation information as permitted by law.

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