Remote Head of Client Experience — Scale World‑Class Support
Project Expedition
New York, NY
- Remote job
Project Expedition is seeking a tech-forward Head of Client Experience to scale high-performing support teams while preserving the human touch that customers love. This remote US role leads strategy, systems, and daily performance of our support organization to deliver world-class, scalable service. You will partner with Product and Engineering, implement AI-enabled tools, design training and SOPs, and drive CSAT, NPS, and other metrics. #J-18808-Ljbffr Project Expedition
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Remote Head of Client Experience — Scale World‑Class Support in New York, NY vacancy
$125k - $140k
...customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The... ...renewals, and expansion. What You Have 3+ years of experience in Customer Success, Account Management, or a...Remote workHarvey
Dallas, TX2 days ago$108.5k - $129.65k
...Scaled Customer Success Manager Chicago, Illinois... ...provide perfect customer experiences. Our AI Agent Fin is... ..., always-on customer support across the customer journey... ...companies in the world with nearly 30,000 global... ...Claude Code and best-in-class AI tools; experimentation...SuggestedWork at officeLocal areaWork from homeFlexible hours3 days per weekIntercom
Chicago, IL2 days ago$200k - $265k
...Customer Success Manager, Scaled Anthropic's mission is to create... ...our API, we need to extend world-class customer success to a broader... ...'ll "Claudify" the customer experience by building AI-powered processes... ...resources, and pooled support models You May Be a Good...SuggestedWork at officeVisa sponsorshipFlexible hoursAnthropic
San Francisco, CA4 days ago$750 per month
...Head Of Client Experience Project Expedition is looking for a hands-on, AI-forward... ...Experience to help us scale an organization already known... ...team, the systems that support it, and the service philosophy... ...information: This is a remote role open to candidates based...Remote workWork from homeProject Expedition
United States11 hours ago$85k - $100k
...Series C, we are scaling our infrastructure... ...reimagining of how the world manages cyber risk... ...to ship world-class technology and the... ...? ~4+ years' experience in customer success... ...~ Experience with supporting and building... ...s leave ~ Fully remote working environment...Remote workWork from homeRelocationUpGuard
Saint Louis, MO3 days ago- ...countries, strong product-market fit, and world-class investor support, we're scaling fast and defining a new category... ...a critical role in guiding our clients through their journey with Harvey,... ...to deliver a superior customer experience. Success Metrics Management:...Remote workWork at office
Harvey
United States4 days ago - ..., NY/ San Francisco, CA (Remote) Our client, a fast-growing healthcare... ...as the company rapidly scales, and you'll help write the... ...to transform how patients experience care, expanding their... ...team deliver consistent, world-class support as they rapidly grow...Remote work
GD Resources LLC
United States3 days ago - ...for ensuring that clients achieve their desired... ...~3+ years of experience in client success,... ...investment. Provide world-class service. Help refine and scale our client engagement... ...clients continue their support. Annual Net New... ...Work Location: ~ Remote/Hybrid...Remote workBase plus commissionFull timeDay shift
Apps Associates
Acton, MA11 hours ago - ...TextileGenesis. As we now scale our operations, we are looking for world-class talent to lead our... ...is primarily remote, with occasional... ...~5+years of work experience in fashion/sustainability... ...be working to support thefashion... ...development, to supporting clients from around the...Remote workWork experience placementWork at office
Gerber Technology
Tolland, CT3 days ago - ...way to provide differentiated support. We would like our customers... ...Stable. Lay the foundation to scale — Our business is growing... ...us to provide differentiated, world-class support at scale. This... ...Bachelor's Degree or equivalent experience in Customer Success, Customer...Remote workHome office
Stable.com
San Francisco, CA2 days ago - ...AI economy, at global scale, with impact your friends... ...hand-in-hand with world-class AI labs, Fortune 500 partners... ...of 4-6 years of experience in Customer Success, Strategic... ..., Account Management, Support, Education/University... ...ongoing development Remote & Office: Internet,...Remote workFull timeWork at officeFlexible hours
Handshake
San Francisco, CA4 days ago $81k - $86.5k
...creating energizing learning experiences in the classroom. Our... ...implementations at scale while also achieving... ...strategies to support customers based on segmentation... ...applies. #LI-Remote Benefits for eligible... ...employees include: ~ World Class Health Benefits: Medical...Remote workFor contractorsLocal areaWorldwideWork visaFlexible hoursRenaissance Services
Raleigh, NC4 days ago$130k - $140k
..., and play. Last year, Flock technology supported over 1 million criminal investigations.... ...funding and an $8.3B valuation, we are scaling with intention and investing in the people... ...role in delivering exceptional customer experiences at scale across the Flock Advisory Network...Remote workFlock Safety
United States11 hours ago$80k - $90k
...their initial Hoxhunt experience, turning complex... ...to help us scale and continuously elevate... ...or enterprise clients. ~ Strong technical... ...global scale. With a world-class product and over 5... ...ideas openly, and support each other in... ...Acquisition (30 min, remote) # Virtual...Remote workWork at officeImmediate startFlexible hours2 days per week3 days per weekHoxhunt
Minneapolis, MN2 days ago$115k - $166.75k
...presence across the world. Our team hails... ..., and supporting one another.... ...are growing our Client Solutions team... ...contributing to how we scale Customer... ...gaining hands-on experience in demand-side... ...build a world-class Customer Success... ...not on vacation. Remote employees will...Remote workTemporary workWork at officeFlexible hours3 days per weekAlloy
Denver, CO11 hours ago$102k - $159k
...tasks. Powered by the world's most advanced... ...by the global scale of ServiceNow and... ...looking for world-class talent to help us... ...implementation, or sales experience in software/SaaS... ...You have experience supporting deployments with... ...personas (flexible, remote, or required in...Remote workWork at officeFlexible hoursServiceNow
Austin, TX3 days ago$130k - $265k
...diversity of thought and experience. People who work here... ...platform, both for clients and candidates. Apply... ...Success Manager (CSM) to support strategic... ...transformation at enterprise scale. This role offers the... ...customer value across a world‑class software portfolio....Remote workLocal areaGrabJobs
Minneapolis, MN3 days ago$140k
...and the exciting world of Relationship... ...building solid client relationships... ...the post-sales experience and works directly... ...meetings, remote and occasionally... ...your customer Support internal team... ...of comparable scale and complexity... ...rated best-in-class subscription technology...Remote workTemporary workFlexible hoursNight shiftGrabJobs
Portland, OR2 days ago$85.35k - $127.95k
...fast apps our world runs on. (If you... ...world with simpler experiences. You in?... ...reliability, and scale. Our mission is... ...with Product, Support, and Engineering... ...to enterprise clients in the Financial... ...benefits package. Remote-first work... ...technology and a world-class team. The...Remote workContract workLocal areaWorldwideFlexible hoursGrabJobs
Los Angeles, CA3 days ago- ...and defining how we support complex accounts at scale. You Are An Expert... ...: 5+ years of experience managing complex, strategic... ...history of driving world-class retention metrics;... ...– 45 min with Head of Success 3. Case... ...We Offer ~100% remote work environment ~...Remote workLocal areaWork from homeFlexible hours
Steer
Boston, MA14 days ago - ...communities around the world. We're looking... ...to build world-class software that... ...value at scale. This is a chance... ...being fully remote. Responsibilities... ...world-class experiences for our customers... ...churn flags, and support escalations,... ...Strategically guide clients on how our...Remote workFull time
- ...vehicles around the world. With global... ...and retention, supporting revenue growth,... ...a great experience at every step.... ...work closely with clients to help them achieve... ...s. This is a remote-first role supporting... ...to evolve, scale, and improve... ...policyVirtual fitness classes Seniority level...Remote workFull timeWeekend work
- ...decades of restaurant tech experience, along with seasoned... .... You will provide support throughout their... ...our customers have a world-class experience and opportunities... ...customers. This role is remote and reports to the... ...and playbooks as Sauce scales What Sets You Up For...Remote workLocal areaFlexible hours
- ...Client Partner Join to apply for the Client... ...employees around the world, and support 40,000+ users in... ...Location This is a remote position. You can work... ...7 years industry experience in large scale and complex implementations... ...virtual fitness classes Mentorship...Remote workFull timeWork at officeWork from homeFlexible hours
Kinaxis
Boston, MA3 days ago $70k - $90k
...based on your skills and experience — talk with your... ...responsibilities as the business scales Customer Experience... ...Build and lead a world-class customer service team... ...inclusive culture that supports future growth for all.... ...& Customer Success - REMOTE Minneapolis, MN $189,0...Remote workFull timeImmediate start$145k - $175k
World Class Medicine. Purpose-Driven Partnership. Veritas... .... We specialize in supporting Specialty and... ...Information Title: Director, Client Experience Reports To: Chief... ...Status: Exempt Location: Remote Home Office (Partner... ...‑visit engagement; scale successful pilots across...Remote workFull timeLocal areaHome officeAfternoon shift- ...process. Director of Customer Experience Full Time US 5 days ago... ...: Customer Success, Customer Support, Professional Services, Customer... ...function to deliver consistently, scale efficiently, and serve... ...their mission. We are building a world-class Customer Experience organization...Full time
Kipu Health
New York, NY11 hours ago $76k - $95k
...software solution purpose-built to support today's commercial contractor... ...Manager on our Commercial Scaled Customer Success Team, you'll... ...Support, and the Customer Experience team to ensure a consistent,... ...infrastructure that keeps our world running. See why contractors...For contractorsFixed term contractWork at officeLocal areaWork from homeFlexible hours$120k - $150k
...autonomy systems in remote and austere... ...to understand real‑world needs, constraints... ...after deployments Support follow‑on contract... ...practices as the company scales Minimum... ...equivalent practical experience Ability to obtain... ...compensation. Best‑in‑class healthcare, dental...Remote workContract workWork at office3 days per week1 day per week$159.2k - $238.8k
...countries, strong product-market fit, and world-class investor support, we're scaling fast and defining a new category... ...management consulting or senior client advisory, including time at the... ..., not only staffed it. ~ Experience managing large-scale technology deployments...Remote workImmediate startShift workHarvey
United States1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Remote Head of Client Experience — Scale World‑Class Support. Be the first to apply!
Related searches
- head of customer experience New York, NY
- director of customer experience New York, NY
- program coordinator remote New York, NY
- research coordinator remote New York, NY
- automation engineer remote New York, NY
- remote ui developer New York, NY
- remote customer service advisor New York, NY
- it manager remote New York, NY
- remote financial planning New York, NY
- junior angular developer remote New York, NY