Maintenance Assistant

Maintenance Assistant

The Maintenance Assistant is responsible for enhancing the overall resident experience by ensuring that all areas of the community, including its systems and equipment, are well-maintained and in excellent operating order. The maintenance team ensures the timeliness and quality of any and all troubleshooting, repairing, or replacing as necessary for community maintenance via a work order system. Daily tasks involve preventative maintenance, conducting assessments, maintaining inventory supply levels, painting and surface reconditioning for all public areas, apartments, corridors, heart of the house, exterior areas of building, grounds and landscaping, and documenting all work performed. Additionally, a Maintenance Assistant should model The Sterling Touch® friendly, courteous, helpful, timely and professional manner in all interactions, resulting in a very high level of resident satisfaction. The Maintenance Assistant position is under the general guidance of the Maintenance Director in accordance with community standards, processes, procedures, practices and philosophy.

Qualifications and requirements include:

• High School Diploma or GED, required.
• Training in building maintenance/engineering including HVAC, mechanical, electrical and plumbing, preferred.
• Experience or training with painting and surface reconditioning, preferred.
• Experience working in senior living community, hospital, residential, hotel or similar building maintenance or engineering environment, preferred.
• Ability to obtain any government required license or certificate for a maintenance position in assisted living communities.
• Ability to read, write and speak the English language sufficient to communicate with residents, guests and fellow employees to explain and record resident requests, comprehend work requests.
• Knowledge of mechanical, electrical, plumbing, HVAC systems and furniture repair.
• Basic knowledge of mechanical and electronic lock systems.
• Knowledge of furniture repairs and color matching.
• Ability to read and understand blueprints.
• Ability to safely and properly troubleshoot and repair most mechanical, electrical, plumbing, and HVAC systems.
• Ability to safely and properly use hand and power tools.
• Work both inside and outside the community structure in the varied weather conditions and temperature changes.
• Various working conditions including narrow areas and small confined spaces. Interruptions in routine occur; some areas of community may have high noise levels.
• Requires the ability to perform work using body members and or hand tools to work, move, guide or place objects or materials.
• Requires considerable dexterity of hands and fingers to perform work in a consistent manner. Considerable repetitive motion of hands, wrists shoulders and back are required.
• Ability to stand, walk, climb stairs, crouch, bend, stoop, reach, grasp, push, pull and work continuously without sitting for extended periods of time.
• Ability to lift or carry up to 50 pounds and push or pull carts weighing up to 100 pounds.
• Knowledge and experience in handling and use of maintenance chemicals; such as sealants, solvents, adhesives, and pool chemicals.