Front Desk Associate

Front Desk Associate

We are looking for a well-groomed, friendly front desk staff to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. You should have a pleasant and professional disposition with guests and other hotel staff. The position is part-time, and we are looking to fill the 3:00pm-11:00pm position. Previous hospitality experience is preferred, but not required.

Front Desk Responsibilities:

• Checking guests in and out.
• Receiving and managing reservations made online and telephonically.
• Verifying guests' payment methods during check-in.
• Assigning rooms to guests and informing them of any specials offered by the hotel.
• Organizing transport services for guests at their request.
• Providing guests with information about the hotel.
• Keeping abreast of attractions that may be of interest to guests.
• Serving as a host at conferences, and ensuring that all relevant preparations are made for the event.

Front Desk Requirements:

• High school qualification or equivalent.
• Previous hospitality experience would be advantageous.
• Strong written and verbal communication skills.
• Well-presented and professional appearance.
• Competency with Microsoft Office.
• Ability to learn on the job.
• Excellent customer service skills.
• Must have flexible hours.
• Must be able to work weekends and holidays.

Work schedule

• 8 hour shift
• Weekend availability
• Holidays
• Night shift

Benefits

• Paid time off
• Employee discount
• Other

Microtel Inn & Suites - Georgetown, DE 22297 Dupont Blvd, Georgetown, DE, 19947