Systems Analyst II

Job Title: Systems Analyst II

Overview:
We are seeking a Systems Analyst II to support, maintain, and enhance enterprise applications. This role will work closely with business stakeholders and IT teams to analyze requirements, improve system functionality, and ensure reliable, secure operations across critical systems.

Key Responsibilities:

• Analyze business and technical requirements to improve existing systems and workflows
• Support and maintain enterprise applications, including configurations, security, and databases
• Write and troubleshoot SQL queries for data analysis and issue resolution
• Assist with system integrations and evaluate new software solutions
• Manage and document system changes following change management best practices
• Support application validation efforts (UAT, testing protocols, documentation)
• Ensure systems meet performance standards and defined SLAs
• Handle incident management, escalation, and resolution processes
• Collaborate cross-functionally with infrastructure, security, and operations teams
• Maintain system security, access controls, and compliance standards
• Develop and maintain technical documentation and SOPs
• Train and mentor junior team members as needed

Qualifications:

• Bachelor's degree in Information Systems, Computer Science, or related field preferred
• 3+ years of experience in systems analysis or application support
• 3+ years of experience writing SQL queries
• Experience with system integrations, workflow development, and application administration
• Experience with documentation including SOPs, testing protocols, and change control
• Strong understanding of SDLC, ITSM, and business process improvement
• Excellent analytical, communication, and problem-solving skills

Nice to Have:

• Experience with validation processes (IQ/OQ/PQ, UAT)
• Experience with reporting tools
• Background in regulated environments or complex enterprise systems

Other Requirements:

• Valid driver's license

Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact View email address on click.appcast.io .

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.

By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies.

• California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
• Virginia residents may access our state specific policies here.
• Residents of all other states may access our policies here.
• Canadian residents may access our policies in English here and in French here.
• Residents of countries governed by GDPR may access our policies here.

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

• the individual's skill sets, experience and training;
• licensure and certification requirements;
• office location and other geographic considerations;
• other business and organizational needs.

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.