Maintenance Technician I - Residential

Perks & Benefits When you feel good, you do good. At Onni we put your health at the forefront and give you the choice to select a benefits package that best represents you. From no cost to $18, $44, or $112 per pay our PPO, HSA, and HMO have you covered. 3 weeks PTO Annual education allowance of up to $1,000 Referral program Residential housing discount after 1 year of continuous employment Friends and family rates for our Hotel Properties throughout the company What You Will Do Schedule, monitor, and/or perform preventative maintenance and apartment turns. Diagnose problems and repairs in HVAC, electrical, plumbing, carpentry, drywalling, exterior structural, appliances, and wallpaper. Ensure that work order requests are responded to promptly and professionally. Be familiar with property management systems and utilize mobile technology to ensure productivity and efficiencies. Ensure residential and hotel unit turnover process is handled in a timely and efficient manner, and determine if work has been completed properly. Consult with supervisors as needed for customer service based decisions. Provide excellent customer service to prospective and current residents and promote a quality living experience. Provide on-call service when scheduled and perform emergency maintenance work when required. Inspect buildings and grounds to ensure safety and cleanliness, and alert maintenance team to items that need repair. Assist with vendor and contractor communication, product inventory updates, and overall maintenance functions. Update unit turns and work orders using property management software, including uploading photos to document condition. Participate in company‑provided training such as fair housing, safety, non‑discrimination, harassment prevention. Comply with company national standards, applicable health and safety rules, regulations, and local, state, and federal laws. Conduct move‑in and move‑out unit inspections and provide a high level of customer service via verbal, email, and property management systems. Perform other duties as required. What You Will Bring High school diploma/GED; additional training or certifications in residential maintenance or property management preferred. 4+ years of experience in residential maintenance or customer service, with a strong background in building systems (HVAC, plumbing, electrical, carpentry). Excellent communication skills, capable of coordinating between multiple teams and stakeholders effectively. Proven experience with property management systems and maintenance tracking software. Highly motivated, organized, able to work independently in a dynamic, fast‑paced environment. Ability to work on‑call and after hours as required. EPA 608 or HVAC certification preferred. Strong problem‑solving abilities and proactive approach to addressing maintenance issues. Salary Range $28,000-$34,000 AI Use This role may involve the use of artificial intelligence (AI) tools to support research, analysis, content development, design, reporting, or operational efficiency. Employees are expected to use AI responsibly and in compliance with company policies, data privacy requirements, confidentiality obligations, and applicable laws. #J-18808-Ljbffr Onni Properties LLC