Manager, Operations

Company Description

Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you'll be empowered and equipped to do the best work of your life.

Job Description

Want to use your critical thinking, customer obsession, and creativity to build a new local e-commerce shopping experience within Walmart's ecosystem? The Walmart Local Marketplace team is looking for a strategic leader to launch and scale a new capability within Walmart Marketplace: local alcohol delivery from 3rd party sellers. This person will partner closely with Legal, Compliance, Product, Sales, and Marketing teams to develop our launch and expansion strategy and lead our GTM execution. They will develop program KPIs and analyze business progress, evaluate results and learnings, and deliver recommendations to drive outcomes and optimizations.


About Walmart Local Marketplace

The Local Marketplace team is a newly formed business team within Walmart Marketplace chartered with building and scaling new ways for customers to conveniently shop the local business and products they love within the Walmart app and Walmart.com.

You Will Be Successful If

• You're customer obsessed. You have experience developing and optimizing new customer experiences within tech
• You're data driven and leverage insights to make informed and impactful decisions.
• You build trust quickly and are an effective communicator. You are able to lead complex initiatives across various functions and stakeholders and have deep experience managing tech and product partnerships. Experience working closely with legal and compliance stakeholders a plus
• You're a strategic problem solver. You can break down complex and ambiguous issues, formulating and testing hypothesis and developing and communicating succinct recommendations
• You're a tenacious project leader; you enjoy getting in the weeds, you are detail-oriented and highly organized
• You understand the local e-commerce landscape and the last-mile delivery space. You are constantly looking for ways to set us apart from the competition and are passionate about retail tech.
• You have a proven track record of storytelling through data to influence business strategy, gain stakeholder buy-in and drive outcomes

You'll make an Impact by

• Monitoring the performance of our recently launched alcohol delivery markets and operationalizing plans that can lead to higher customer satisfaction and conversion
• Becoming an expert in alcohol operational compliance requirements and guiding cross functional partners with execution of marketplace improvements
• Researching alcohol delivery industry standards to inform both our business and product strategy
• Exhibiting a growth mindset and ability to operate in ambiguous environments in a highly matrixed org

Qualifications

• 3-5 years related experience in Consulting, Business Operations, Strategy, or related field
• Comfortable leading strategic initiatives and operationalizing tactical projects in a fast-paced environment, managing several priorities and staying organized throughout
• Demonstrates creativity, perseverance and flexibility in the face of change, obstacles, competing demands and priorities. You can work seamlessly
• Experience in consumer-focused retail or e-commerce environment
• Self-starter with analytical skills (SQL, Tableau, Looker experience preferred)
• Excellent critical thinking and communication skills
• Highly organized, experience program managing complex initiatives across stakeholders (business, tech, legal, etc.) to manage timelines and deliver results. Conveys a sense of urgency to motivate others and achieve goals
• An entrepreneurial spirit and derive fulfillment from building new businesses initiatives from beginning stages

Additional Information

Equal Opportunity Employer - Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas, and opinions - while being inclusive of all people.

Who We Are:

Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you'll be empowered and equipped to do the best work of your life.

If you are ready to take on this exciting challenge and join a team of talented and motivated professionals, apply now!