Group Product Manager, Non-Vehicle eCommerce

Description

We made history and now we work to transform the future for our customers our communities and our families. Youll see your work on the road every day helping people move freely and pursue their dreams. At Ford you can build more than vehicles. Come build what matters.

Enterprise Technology plays a critical part in shaping the future of mobility. If youre looking for the chance to leverage advanced technology to redefine the transportation landscape enhance the customer experience and improve peoples lives this is the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are.

Join Fords Enterprise Technology organization and help shape the global digital and non-vehicle ecommerce experience. The team is expanding how customers discover and purchase parts accessories and branded merchandise for both Ford and Lincoln online. As part of the global digital team you will help make these shopping experiences useful intuitive and connected to the broader Ford and Lincoln brands.

In this position...

As the Non-Vehicle Ecommerce Group Product Manager for Parts Accessories and Merchandise you will lead and mentor a team of product managers responsible for the strategy and evolution of and non-vehicle ecommerce experiences. You will set product direction translate customer and business needs into an actionable roadmap and work with design engineering analytics merchandising marketing and other partners to deliver and continuously improve the end-to-end shopping journeywhich includes both customer-facing commerce experiences and foundational commerce platforms that enable the experiences such as Product Information Management (PIM) Pricing Promotion and Order Management Systems (OMS).You will use customer insights and performance data to prioritize opportunities improve conversion and usability and support growth across Ford and Lincoln parts accessories and merchandise.

Based in Dearborn MI this is a hybrid position with a requirement to be onsite four or more days per week. Relocation assistance may be available for qualified candidates. Candidates who live in or are willing to relocate to Southeast Michigan are strongly preferred. The team collaborates across time zones and availability during Eastern Time business hours is expected

Responsibilities

What youll do...

• Leadership & strategy :Set direction objectives and priorities for the product management team aligning its work with Enterprise Technology and Ford and Lincoln Non-Vehicle Commerce business goals.
• Team leadership :Build mentor and develop a high-performing team of ecommerce product managers; provide coaching and support that strengthens product practice and delivery.
• Portfolio and platform leadership :Lead a portfolio of ecommerce product teams responsible for the end-to end customer journey for both customer-facing Non-Vehicle Commerce experiences and foundational commerce platforms supporting Ford and Lincoln Parts Accessories and Branded Merchandise including Product Information Management (PIM) Pricing Promotion and Order Management Systems (OMS) capabilities.
• AI-enabled product strategy :Guide product strategy for key Non-Vehicle Commerce capabilities including search recommendations personalization and AI-enabled customer experiences across Ford and Lincoln ecommerce platforms.
• Emerging technology & industry leadership :Evaluate and apply emerging technologies and eCommerce insights including AI and automation to improve customer experiences operational efficiency and product team effectiveness and innovation.
• Business outcomes & performance optimizatio n: Own and monitor key Non-Vehicle Commerce metrics customer feedback and research to prioritize data-driven opportunities that improve conversion revenue growth engagement and customer satisfaction.
• Experimentation : Establish and scale a culture of experimentation by leveraging A/B testing customer research and analytics to validate opportunities and optimize customer experiences.
• Omnichannel Product Strategy & Roadmap :Define and execute the product strategy and roadmap that connect Ford and Lincoln Non-Vehicle Commerce experiences for Parts Accessories and Branded Merchandise across mobile applications dealer touchpoints marketplaces and emerging commerce channels.
• End-to-end product management :Guide products across the full ecommerce funnel including discovery browse product detail cart checkout and relevant post-purchase experiences.
• Stakeholder engagement :Partner with senior leaders and stakeholders across the global digital Ford and Lincoln Non-Vehicle Commerce team including design engineering analytics merchandising marketing and operations to align on outcomes and priorities.
• Cross-functional deliver y:Work closely with UX and engineering teams to shape requirements make trade-offs remove roadblocks and deliver accessible reliable and engaging customer experiences.
• Budget & resource management :Plan resources and manage budgets for product initiatives ensuring investment is focused on agreed priorities and outcomes.

Qualifications

Youll have...

• Bachelors degree in Business Marketing Computer Science or a related fieldor equivalent combination of relevant education and experience
• 5 years of experience in ecommerce product management with a track record of strong leadership and results.
• 3 years of experience managing products across the ecommerce funnel such as discovery browse and purchase.
• 3 years of experience working in agile product organizations.
• 1 year(s) of experience managing ecommerce platforms at scale.
• 1 year(s) of experience leading Product Managers or other product leaders.
• 1 year(s) of experience with experimentation and A/B testing.
• 1 year(s) of experience with personalization and recommendation technologies.
• 6 months experience leveraging AI-powered product capabilities.

Even better you may have...

• Masters degree in Business Administration Marketing Computer Science or a related field.
• Experience working on ecommerce for automotive accessories or aftermarket components.
• Deep understanding of ecommerce technologies market trends and customer behavior.
• Strong analytical communication and leadership skills.
• A demonstrated ability to drive innovation and deliver measurable results.

• Experience with marketplace or omnichannel commerce.

You may not check every box or your experience may look a little different from what weve outlined but if you think you can bring value to Ford Motor Company we encourage you to apply!

As an established global company we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe or keep you close to home Will your career be a deep dive into what you love or a series of new teams and new skills Will you be a leader a changemaker a technical expert a culture builderor all of the above No matter what you choose we offer a work life that works for you including:

• Immediate medical dental vision and prescription drug coverage
• Flexible family care days paid parental leave new parent ramp-up programs subsidized back-up childcare and more
• Family building benefits including adoption and surrogacy expense reimbursement fertility treatments and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays including the week between Christmas and New Years Day
• Paid time off and the option to purchase additional vacation time.
  

This position is leadership level 5 and ranges from $141700-$268300.

Final determination of salary grade will be based on candidates skills and experience and base salary will be set within the applicable range according to job scope responsibility and competitive market value.

For more information on salary and benefits click here:

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race religion color age sex national origin sexual orientation gender identity disability status or protected veteran the United States if you need a reasonable accommodation for the online application process due to a disability please call 1-.

This position is hybrid with a requirement to be onsite four or more days per week.

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Required Experience:

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