Azure Hybrid Desktop Support Engineer
The Princeton Group
Job Description
Job Description
Seeking a highly skilled Azure Hybrid Desktop Support Engineer to join our IT team. This role sits at the intersection of end-user support, modern endpoint management, and cloud infrastructure , supporting a hybrid environment spanning on-prem Active Directory and Microsoft Azure (Entra ID) .
The ideal candidate combines hands-on desktop support experience with modern management tools (Intune, Autopilot) and thrives in a fast-paced, high-performance environment supporting demanding users.
Key Responsibilities
End-User Support & Operations
- Provide white-glove desktop support for executives, traders, and business users
- Troubleshoot Windows 10/11 , Microsoft 365, and line-of-business applications
- Support conference rooms, AV systems, and collaboration tools (Teams, Zoom)
- Manage hardware lifecycle (laptops, peripherals, mobile devices)
Azure Hybrid Identity & Endpoint Management
- Support and maintain hybrid identity environments (on-prem AD + Microsoft Entra ID)
- Administer Azure AD Connect , synchronization, and identity troubleshooting
- Manage devices via Microsoft Intune / Endpoint Manager
- Deploy and maintain Windows Autopilot for zero-touch provisioning
- Enforce device compliance, conditional access, and security baselines
Automation & Engineering
- Automate repetitive tasks using PowerShell
- Assist with desktop engineering initiatives (image management, patching, policy deployment)
- Support group policy (GPO) and transition workloads to modern management (Intune)
Security & Compliance
- Support endpoint security tools (Defender for Endpoint, AV/EDR platforms)
- Assist with access control, MFA, and device compliance policies
- Participate in audits, remediation, and security hardening initiatives
Required Qualifications
- 3–5+ years of experience in desktop support / end-user computing
- Strong experience with:
- Windows 10/11 administration
- Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)
- Active Directory (users, groups, GPOs)
- Hands-on experience with:
- Microsoft Intune / Endpoint Manager
- Azure AD (Entra ID) in a hybrid environment
- Solid troubleshooting skills across:
- OS, applications, networking basics, and hardware
- Experience with PowerShell scripting (basic to intermediate)
Preferred Qualifications
- Experience with:
- Azure AD Connect / hybrid identity sync
- Windows Autopilot deployments
- Defender for Endpoint or similar EDR tools
- Exposure to:
- VDI environments (Citrix, VMware Horizon, Azure Virtual Desktop)
- Patch management tools (WSUS, Intune Update Rings)
- Background in financial services, hedge funds, or high-performance environments
Vacancy posted a month ago
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