Program Coordinator

Job DetailsJob Location: SI PACT Day Hab,1424 Richmond Ave,Staten Island,NY,10314 - Staten Island, NY 10314Position Type: Full-TimeEducation Level: Bachelors Degree or EquivalentSalary Range: $36.42 - $36.42 HourlyTravel Percentage: Up to 25%Job Shift: Day Essential Functions and Primary Responsibilities of Position: Person-Centered Planning Coordinate all Life Plan activities ensuring services remain person-centered and compliant. Annual Life Plans Semi-Annual Reviews Staff Action Plans Valued Outcomes Safeguards Community Inclusion Plans remain current and accurately reflect individual needs. Review Staff Action Plans for: measurable outcomes implementation strategies documentation quality alignment with Life Plans CQL outcomes regulatory requirements Ensure revisions are completed timely. Documentation & Compliance Serve as the program expert for documentation quality. Review documentation for: Monthly Summaries Staff Action Plans Community Inclusion Documentation Progress Notes Goal Tracking Behavioral Documentation Attendance Documentation Monitor Precision Care to ensure: required documentation is complete signatures obtained timelines met records uploaded documentation supports billing requirements Identify deficiencies and coordinate timely corrections. Maintain documentation trackers. Support audit readiness at all times. Quality Assurance Conduct routine documentation audits. Monitor compliance with: OPWDD regulations Medicaid standards QA expectations Track corrective actions. Monitor trends Recommend process improvements. Assist leadership during internal and external audits. Participate in mock surveys and readiness reviews. Support implementation of corrective action plans. Admissions & Transitions Coordinate documentation for: new admissions transfers discharges Prepare initial Staff Action Plans. Coordinate with: Intake Nursing Clinical Care Managers Families Ensure timely onboarding documentation. Interdisciplinary Coordination Clinical Meetings Medical Meetings Life Plan Meetings Team Meetings Coordinate follow-up on recommendations. Ensure recommendations are implemented and documented. Communicate changes promptly with interdisciplinary partners. Individual Advocacy preferences strengths interests community goals meaningful outcomes Precision Care Management Life Plans LCED/LOC Medical documentation consents assessments required forms are current. Maintain documentation integrity. Regulatory Compliance OPWDD regulations Medicaid requirements HIPAA Justice Center requirements Incident reporting requirements Agency policies Immediately report compliance concerns. Program Support program improvement initiatives quality projects survey preparation performance improvement activities operational projects Support implementation of new initiatives. Continuous Improvement Analyze trends. Recommend improvements to: workflows documentation communication person-centered practices quality outcomes. Assist with implementation of new systems and best practices. Professional Responsibilities Maintain certification and required trainings. Participate in: Professional Development Agency Training OPWDD Updates Quality Improvement Initiatives Perform additional duties as assigned. Core Competencies Person-Centered Thinking Regulatory Knowledge Quality Focus Accountability Collaboration Communication Organizational Excellence Critical Thinking Initiative Professional Judgment Customer Service Continuous Improvement Cultural Humility Ethical Practice Qualifications Bachelor's Degree required in Human Services, Psychology, Social Work, Special Education, Rehabilitation, Healthcare Administration or related field preferred. Minimum two years experience working with individuals with intellectual and developmental disabilities. Experience with OPWDD regulations, Person-Centered Planning, Medicaid documentation, Precision Care or similar EHR, Quality Assurance, and Interdisciplinary team coordination. Experience coordinating Life Plans preferred. Understanding of CQL Personal Outcome Measures and person-centered practices Excellent organizational and project management skills Strong written communication and documentation skills Ability to prioritize multiple deadlines Critical thinking and problem-solving skills Ability to analyze documentation for accuracy and compliance Ability to collaborate across multiple disciplines Proficiency with Microsoft Office and electronic health records Ability to maintain confidentiality Benefits Rewarding Work in a team environment. Paid vacation, sick, personal days, and holidays. 403(B) retirement plans with employer contribution. Health, dental, vision and life insurance. Employee Assistance Program (EAP). Flexible spending account (Dependent Care, Medical, Parking, and Transit). Employee Appreciation Programs and Events. Tuition Assistance Program. Professional Development opportunities. Wellhub Discount Verizon Wireless Discount. BJs Membership discount. Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more HeartShare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to View email address on click.appcast.io. About Heartshare Who WE ARE: For over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated. To learn more about HeartShare, please visit our website at or Follow us on Twitter LinkedIn YouTube Instagram Facebook HeartShare Human Services of New York nurtures and empowers children and adults with intellectual and developmental disabilities. #J-18808-Ljbffr