Technical Release Manager - Seattle WA (Hybrid)

Technical Release Manager

Focus is on releasing enterprise applications and understanding of integrations to be able to drive this self-sufficiently. Should have deployment and cloud application background.

The Technical Delivery Manager role contributes to client success by managing and facilitating the product release process and execution across the Digital Platform Engineering (DPE) organization. The person will be responsible for shipping the product into production every two weeks, understanding dependencies and will be driving end to end load testing and working with cross functional team through test sign-off. The person will need to be onsite at client location three days a week.

The Technical Delivery Manager role contributes to success by managing and facilitating the product release process and execution across the Digital Platform Engineering (DPE) organization. This role also supports various tech initiative delivery within the DPE organization. This candidate has a technical background and attention to detail enable them to identify risks, drive development with predictability and challenge assumptions.

Job Description

Facilitate the overall release delivery process, coordinate release activities and dependencies across products and teams

Maintain overall release schedule and coordinate with cross functional groups on cross team dependencies and release readiness activities

Own release status updates and provide clarity to all stakeholders, including the team, on progress towards the agreed milestones

Measure release effectiveness leveraging data trends and metrics to improve the overall customer experience

Support various tech initiative delivery by driving implementation planning, support testing, and go-to market planning and execution

Support project timelines, clearly setting expectations, and realigning expectations internally as priorities change

Summary of Qualifications and Experience

Technology producer, Technical delivery manager, IT project management delivery or program management office experience (10+ years)

Managing digital product or service delivery and release in an agile environment (8-9 years)

Able to work across disciplines for alignment on product delivery expectations

Expert-level knowledge of standards and practices for IT project and program lifecycle management activities and deliverables

Understanding of IT program and portfolio management practices

Clear understanding of project technical activities, including: solution analysis and design; enterprise, solution, and infrastructure architecture; systems integration; data conversion and migration; environment management and build processes; and deployment planning and execution

Expertise in productivity/collaboration tools, particularly Jira, confluence, ServiceNow

Advanced skills in the MS Office Product Suite, Word, Excel, and PowerPoint