Proactive Outbound Retention Specialist

Apt is expanding its Customer Experience team with Outbound Customer Retention Specialists in Birmingham, Alabama. This role focuses on proactive outreach to engage existing customers regarding their renewal intentions and service needs. Candidates should possess strong communication skills, experience in customer service or retention, and be organized in documenting interactions. The position allows for meaningful impact through hands-on leadership support. Join Apt to shape a new retention initiative with a customer-first approach. #J-18808-Ljbffr Apt