Director, Quality Assurance Compliance

At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?

This role is part of Alcon's Quality & Regulatory Affairs function, a team that ensures our products are in compliance with global, local, and internal regulations and meet the strictest standards of quality as we help people see brilliantly. The Director, Quality Assurance Compliance (Management Path) is primarily responsible for leading Quality Systems, Complaints, and Supplier Quality Management processes at the Houston Manufacturing Site, ensuring compliance with current Good Manufacturing Practices (cGMP), Health Authority, Alcon Quality Manual, and International Organization for Standardization (ISO) standards. You will guide and manage teams to achieve goals. Specifics Include:

• Lead and direct teams, developing and implementing strategies for departmental success and alignment with company goals
• Manage Quality Systems (Internal/External Audits, Document Control, Change Control, Training), Complaints, and Supplier Quality Management processes to ensure compliance with cGMP, Health Authority, and Alcon Quality Manual requirements, as well as ISO standards
• Facilitate the implementation of the Quality Strategy and support governance processes
• Identify opportunities for improved process efficiencies and implement changes
• Advise on policy, conduct training sessions, and manage quality systems to ensure compliance with regulatory requirements
• Provide oversight of Supplier Quality activities, including supplier risk assessment, supplier audits, business continuity projects, and ensuring comprehensive and timely investigation into non-conforming supplier related events

• Make significant decisions within your division, approving departmental budgets and major projects. Allocate resources to lead, plan, and execute project activities in alignment with site initiatives and budgetary requirements.
• Demonstrate leadership, strategic planning, cross-functional collaboration, advanced problem-solving, and strong communication skills

• Lead audit preparation activities for the site and actively participate in external audits by Notified Bodies and Health Authorities

• Provide oversight for the Site Internal Audit, External Audit, and Supplier Quality programs, Escalation / Field Action Assessment / Recall, Management Review, Document Management, and periodic reporting of key facility metrics
• Interact effectively with Global Compliance, Quality Systems, and External Supplier Quality groups and ensure site representation during discussions / communications about new and evolving regulatory requirements, global quality initiatives, and other quality community topics
• Commit to continuous improvement and contribute to the overall compliance of the organization. Drive continuous improvement initiatives to enhance the site quality system and product quality, ensuring compliance with governing regulations and corporate procedures
• Adhere to Good Practice (GxP) regulations by strictly following Standard Operating Procedures (SOPs), maintaining accurate and complete documentation, ensuring rigorous quality control, and completing all required training

• Associates are responsible for meeting their individual job requirements and contributing to the overall compliance of the organization. Compliance with regulatory requirements and a commitment to continuous improvement are essential to our operations

What You'll Bring to Alcon

• Bachelor's Degree or Equivalent years of directly related experience (or high school +18 yrs; Assoc.+14 yrs; M.S.+7 yrs; PhD+6 yrs)
• The ability to fluently read, write, understand and communicate in English
• 10 Years of Relevant Experience
• 6 Years of Demonstrated Leadership
• Work Location: Onsite - 5 days per week at the Houston Manufacturing facility.

• Travel: 5%
• Relocation: Yes
• Sponsorship Assistance: No
• Mobile for future roles

How You Can Thrive at Alcon

• Work together with colleagues to share standard methodologies and discoveries as work progresses.
• Discover your career in a fresh way through specific growth and development possibilities.
• Join Alcon's mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career!
• Alcon provides a robust benefits package including health, life, retirement, flexible time off for exempt associates, PTO for hourly associates, and much more!

Alcon Careers

See your impact at alcon.com.careers

ATTENTION: Current Alcon Employee/Contingent Worker

If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.

Find Jobs for Employees

Find Jobs for Contingent Worker

ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY

Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to View email address on click.appcast.io and let us know the nature of your request and your contact information.