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FOOD TRUCK AND CATERING MANAGER

Real Services Inc

Job Description

Job Description

Description:

JOB SUMMARY

The Food Truck and Catering Manager is a full-time, at-will position responsible for directing all

aspects of food preparation, service, and menu planning for catering operations and food truck

services. Core duties include menu development, procurement, meal production, customer service,

and sales, as well as managing event bookings, vehicle operation and licensing, routine

maintenance scheduling, and post-event sanitation. Serving as the lead cook and catering

coordinator, this role ensures successful events through effective oversight of food preparation,

delivery, setup, and client satisfaction. The Manager must demonstrate strong culinary skills, hold

a valid driver’s license, and exhibit exceptional customer service and interpersonal abilities. When

events are not scheduled, this position supports daily kitchen operations to maintain full-time

workload requirements.

ESSENTIAL DUTIES

  1. Oversees all food preparation and production for catering events and food truck operations, ensuring quality, consistency, and compliance with dietary and safety standards.
  2. Develops, updates, and standardizes menus and recipes for both catering services and food truck offerings.
  3. Procures food, supplies, and equipment by placing accurate and timely orders that align with budget and inventory needs.
  4. Manages event bookings, scheduled food truck appearances, and coordinates logistical details with clients and community partners.
  5. Operates food truck, including safe driving, equipment setup, order taking, customer service, and food service execution.
  6. Maintains all required permits, licenses, and regulatory documents for food truck and catering operations, ensuring ongoing compliance.
  7. Schedules, oversees, and documents routine cleaning, sanitation, and preventive maintenance for food truck equipment and vehicles.
  8. Leads food preparation, delivery, setup, and service at catering events, ensuring a professional presentation and high client satisfaction.
  9. Supervises, trains, and evaluates catering, food truck, and kitchen staff and supports ongoing staff development initiatives.
  10. Prepares sales reports, event summaries, customer feedback logs, and performance data to support program evaluation and improvement.
  11. Provides operational support to the main kitchen when events are not scheduled, including assisting with meal production and food-service tasks.
  12. Collaborates with the Director on employee evaluations, staff scheduling, and continuous improvement in culinary and service operations.
  13. Other duties as may be assigned and/or requested from time to time in fulfillment of the agency’s mission.

RESPONSIBILITIES

The Food Truck and Catering Manager works closely with the Director to ensure smooth and

efficient operations of both the Food Truck and Catering programs. This position is responsible

for overseeing all culinary and operational functions for catering services and food truck

programming, including menu planning, food preparation, procurement, and event coordination.

This role manages staff performance, scheduling, sanitation standards, permit compliance, and

vehicle operation while ensuring exceptional service and customer satisfaction at all events. The

Manager also supports daily kitchen operations and participates in staff development and

performance evaluation efforts in partnership with the Director.

Requirements:

EDUCATION AND/OR EXPERIENCE REQUIREMENTS

  • High School Diploma and/or GED required.
  • Culinary experience preferred, minimum 5 years food service cooking experience.
  • Knowledge of Food Truck operations a plus.
  • Serve Safe Certification required (may be obtained after hire).
  • Supervisory experience preferred.

KNOWLEDGE, SKILLS AND ABILITITES REQUIRED

  • Culinary techniques and food preparation for large-scale and mobile operations.
  • Food safety standards, including safe handling, storage and sanitation.
  • Food Truck operations, including vehicle maintenance, permits and cash handling.
  • Menu planning, recipe standardization, and inventory management.
  • Strong leadership and staff management skills.
  • Effective communication and interpersonal skills with clients, staff, and vendors.
  • Time management and organizational skills for scheduling, route planning, and event coordination.
  • Ensure high-quality service and client satisfaction at all events and operations.

DIFFICULTY OF WORK

Work requires the ability to manage multiple tasks in a fast-paced environment while maintaining

high standards of food quality, safety, sanitation, and customer service. The role also requires

strong decision-making, adaptability to shifting schedules and operational needs, and the capacity

to remain professional and organized under pressure.

PERSONAL WORKING RELATIONSHIPS

  • With clients, public and staff
  • With food vendors
  • With Health Department, Fire Department and maintenance representatives

WORKING CONDITIONS AND PHYSICAL DEMANDS

The physical demands and work environment here are representative of those that must be met

by an employee to successfully perform the essential functions of this job. Reasonable

accommodations may be made to enable individuals with disabilities to perform the essential

functions. While performing the duties of this job, the employee is usually standing, or walking

at will in a typical kitchen setting. Physical demands include standing for extended periods,

lifting up to 50 pounds, and safely operating a food truck and related equipment under varying

weather and event conditions. Travel is required.

CONDITIONS OF EMPLOYMENT

  • Successful candidate must submit to a pre-employment drug screening, limited criminal history check, driver check and National Sex Offender Registry check, SAM and OIG exclusion screenings. Must pass and maintain compliance with the agency’s background check policy.
  • Proof of educational credentials is required at employment.
  • Valid driver's license and a dependable vehicle required.
  • Must meet the Agency’s required car insurance coverage level at employment and maintain it throughout the duration of employment (Liability Coverage: $100,000/$300,000/$100,000).
  • Password protected internet access of good quality to perform the essential duties.
  • This position has a 90-day probationary period.

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