Disney Store Key Holder Cast Member (PT)

Job TitleDisney Store Key Holder Cast MemberJob DescriptionDisney store and DisneyStore.com are the retail merchandising arms of Disney Parks, Experiences and Products, the business segment of The Walt Disney Company and its affiliates that extends The Walt Disney Company's brands to merchandise. Disney store and DisneyStore.com carry high-quality products and books, including exclusive product lines that support and promote key entertainment initiatives and characters from Disney, Pixar, Star Wars, Marvel and National Geographic. DisneyStore.com is the U.S. ecommerce destination for guests of all ages, offering a curated selection of products, global collections and collaborations from Disney and licensees, including trend fashion and accessories, toys, home and collectibles. Disney store and DisneyStore.com offer magical shopping experiences that can only be delivered by Disney, one of the world's largest and most successful entertainment companies.ResponsibilitiesThe Key Holder Cast Member supports the Store Leadership Team by participating in the day-to-day operations of the Store ensuring that the Guest, both internal and external, has "The Best Retail Experience in the World". This is done through consistent exceptional Guest Experience, development of the Cast, maintenance of Store visual standards as well as compliance with established policies and procedures. This is a part-time, non-exempt position.Serves as Leader on Duty to coach and motivate Cast Members while upholding a culture that builds exceptional internal and external Guest Experiences. This is accomplished through in Store entertainment, Guest Engagement and building an emotional connection to the brand.Supports Disney Store Mission, "Creating Magical Moments for Guests of all Ages", through inspiring communication, integrity and passion for the Brand.Holds self and others accountable to high performance standards while providing Guest with memorable experiencesStrengthens others through consistent coaching and feedback while driving productivity and morale of the teamConsiders impact of actions on individual, team and the organization.Supports and participates in initiatives that give back to the community to promote the Disney brandWorks in collaboration with Team to leverage synergy opportunities across functions and businessesSupports strategy as developed and helps to translate into specific priorities, objectives and action plansUnderstands and drives appropriate metrics to assess business performance – Mystery Shop Score, Sales Equations (sales and KPIs) and Controllable Expenses (shrink and payroll)Partners with Store Leadership Team to ensure Store is open and closed in compliance with company policyUpholds all company policies as outlined in the Standard Operating Procedures, Employee Policy Manual and Code of Business ConductAbility to communicate effectively with all levels, even under pressureDemonstrate ability to give basic direction and feedback to Cast MembersAttention to detail and ability to prioritize Guests and tasksProven ability to create a positive work environmentAbility to listen to feedback and take constructive actionMust maintain a professional appearance and adhere to Disney Store grooming guidelinesBasic QualificationsJob may require lifting boxes that weigh up to 45 lbs. and climbing a ladderMust be available a minimum of three (3) days during the week and Saturday and Sunday open availability. Able to work a flexible schedule that meets the needs of the business, including overnights, evenings, holidays, weekends and call-in shiftsMust be able to submit verification of legal right to work in the United StatesMust be at least 18 years of agePreferred QualificationsPrevious experience in specialty retailAbility to speak fluently in another language in addition to EnglishComfortable storytelling in front of large groups of peopleRequired EducationHigh School Diploma or equivalentAdditional InformationThis position is with Disney Stores USA, LLC. This position is with Disney Store Puerto Rico, LLC. The pay rate for this role in Seattle Premium Outlets is $18.63 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: Disney StoreDisney store, which debuted in 1987, carries high-quality products, including exclusive product lines that support and promote Disney's key entertainment initiatives and characters from Disney, Pixar, Star Wars and Marvel. shopDisney.com is the ecommerce destination for guests of all ages, offering a curated selection of the best product from Disney store, Disney Consumer Products licensees, global collections and collaborations, and Disney Parks and Resorts, including trend fashion and accessories, toys, home and collectibles. Disney store and shopDisney offer magical shopping experiences that can only be delivered by Disney, one of the world's largest and most successful entertainment companies. There are currently more than 240 Disney store locations in North America; more than 40 Disney store locations in Japan; two locations in Shanghai, China including a flagship; and more than 70 Disney store locations in Denmark, France, Germany, Ireland, Italy, Portugal, Spain, and the United Kingdom.About The Walt Disney CompanyThe Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.This position is with Disney Store USA, LLC, which is part of a business we call Disney Store.Disney Store USA, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.To learn more about Disney's policies on the use of AI for candidates, click here.DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONSThe Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.Having technical issues? View the FAQs for help.