Premium Runner & Expo | Hub City Spartanburgers

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

To ensure the seamless flow of food and beverage service, delivering high-quality service to guests, supporting kitchen staff, and assisting front-of-house team members in delivering an exceptional dining experience in a premium MiLB stadium.

This role pays an hourly rate of $10 to $12, plus tips.

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

This position will remain open until May 16, 2025.

About the Venue

Get ready for an unforgettable experience at one of the most state-of-the-art minor league baseball and entertainment facilities in the country! Whether you're here for a game, a concert, or a special gathering, expect an experience filled with smiles, fun, and lasting memories. Our commitment to top-tier customer service and state-of-the-art amenities ensures that every visit is a celebration. Join us at Fifth Third Parkwhere great times are had by all!

Responsibilities

Runner:

• Deliver food and beverages from the kitchen to guests in a timely and organized manner.
• Ensure all food orders are accurate and meet the quality standards set by the restaurant.
• Check that food presentation is consistent with restaurant standards.
• Assist in managing the flow of orders, ensuring that hot food arrives fresh and cold items remain chilled.
• Provide additional service such as offering condiments or other needs while delivering meals.

Expo:

• Coordinate with the kitchen staff to ensure orders are ready for service and organized.
• Inspect dishes before they leave the kitchen to ensure they are correct, properly presented, and complete.
• Ensure all orders are communicated to servers accurately, including any special requests or modifications.
• Maintain an organized service area to help with efficiency and reduce wait times for guests.
• Be a liaison between the kitchen and front-of-house to communicate any important information regarding orders or guest needs.

Qualifications

• Previous experience in food running, expo, or front-of-house roles, preferably in a premium or fine dining environment.
• Strong communication and interpersonal skills.
• Ability to multi-task and work efficiently in a fast-paced environment.
• Excellent attention to detail, particularly in terms of food presentation and quality.
• Team-oriented with the ability to collaborate effectively with colleagues.
• Professional appearance and demeanor at all times.
• Knowledge of food and beverage service standards.
• Ability to handle guest concerns with professionalism and a positive attitude.

Work Environment

• Fast-paced, high-pressure setting, often with long hours, including nights, weekends, and holidays.
• Physical stamina to stand for long periods, carry heavy trays, and manage multiple orders at once.

Strengthened by Our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.