Log In Specialist

Log-In Specialist

Oral Arts is a full-service, family-owned and operated dental laboratory dedicated to quality, innovation, and service. We specialize in manufacturing dental prostheses, including crowns, bridges, implants, dentures, partials, and orthodontic appliances.

We are currently seeking a Log-In Specialist to join our team. This role is essential in ensuring incoming cases are accurately processed and prepared for production.

Benefits of being part of the Oral Arts Team:

• Health, Dental, and Vision Insurance
• Retirement plan with company match
• Disability benefits
• Life Insurance
• PTO and Holiday pay
• Opportunities for growth including paid continuing education, cross-training, and leadership roles.

Description of responsibilities include, but are not limited to:

• Accurately log incoming cases, remakes, and repairs into the dental laboratory software system.
• Identify and verify account information, ensuring correct shipping details are applied.
• Execute changeover procedures when modifications to the department, due date, materials, or other details occur.
• Follow alert procedures by reading and responding to alerts and documenting notes on work tickets.
• Review prescriptions (RX) and case materials, organizing them into appropriate colored pans.
• Coordinate with the internal customer service department and dental offices as needed.
• Utilize various software systems to retrieve and attach dental scans to the corresponding cases.
• Other duties as assigned by leadership

Required qualifications:

• Highschool diploma or equivalent
• Must have excellent organizational skills, computer skills, and the ability to handle the logistics of a high production environment
• Must have efficient and effective time management
• Exceptional written and verbal communication skills
• Must be able to read and write

Pay/Salary is based on relevant experience.

Oral Arts Dental Laboratory is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.