Certified Medical Assistant

About us

LifeMD is a leading digital healthcare company committed to expanding access to virtual care, pharmacy services, and diagnostics by making them more affordable and convenient for all. Focused on both treatment and prevention, our unique care model is designed to optimize the patient experience and improve outcomes across more than 200 health concerns. 

To support our expanding patient base, LifeMD leverages a vertically-integrated, proprietary digital care platform, a 50-state affiliated medical group, a 22,500-square-foot affiliated pharmacy, and a U.S.-based patient care center. Our company — with offices in New York City; Greenville, SC; and Huntington Beach, CA — is powered by a dynamic team of passionate professionals. From clinicians and technologists to creatives and analysts, we're united by a shared mission to revolutionize healthcare. Employees enjoy a collaborative and inclusive work environment, hybrid work culture, and numerous opportunities for growth. Want your work to matter? Join us in building a future of accessible, innovative, and compassionate care.

About the role

LifeMD is actively seeking an experienced, adaptable full-time Certified Medical Assistant (CMA) to join our clinical team in a remote capacity (the office is centrally located in Greenville, SC and you must live outside of 50 miles to be considered for remote). Ideally, we are seeking candidates that sit in pacific or mountain standard time. As a Certified Medical Assistant, you are one of the foundational partners of our Primary Care division. You will have a far-reaching impact as you assist our board-certified physicians nationwide. Your role includes but is not limited to:

Responsibilities:

• Scheduling patient appointments and maintaining communication to confirm future appointments
• Documenting patient medical information and intake forms
• Ensuring all related reports, labs and information is completed and available in the patient's chart prior to their appointment
• Performing data entry tasks to document patient records within database and maintaining patient charts
• Answering and responding to patient questions and concerns in a timely manner
• Recording vital signs
• Corresponding with customer service representatives regarding patient questions
• Performing other related duties as assigned or requested
• Reporting directly to RN

Requirements

Basic Qualifications:

• Current CMA/RMA certification
• 2+ years of experience as a CMA/RMA
• Ability to work rotating schedule, including nights and weekends
• Professional experience working with EMRs, Word, Excel, and Outlook
• Excellent verbal and written communication skills

Preferred Qualifications:

• Bilingual in English and Spanish
• Excellent interpersonal skills
• Attention to detail with exceptional organizational skills
• High level of professionalism and empathy
• Desire to serve and protect the company by adhering to professional standards, company policies and procedures, and federal, state, and local requirements
• Ability to interact with patients in a courteous manner and keep best practices for patient centered care at the forefront
• Eagerness to demonstrate initiative and ownership for accomplishing new and different requests, while exploring opportunities that add value to the role

Benefits

• Pay: $28.00/hour
• Shift: 2:00 PM-11:00 PM EST
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (Roth 401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation & Public Holidays)