Property Manager and Leasing Agent

Job Description

Job Description

Description:

Property Manager & Leasing Agent — Earn Bonuses, Enjoy Generous PTO and Paid Holidays, and Make a Difference!

Are you an experienced property management or leasing professional who enjoys building relationships, creating welcoming communities, and helping people find a place to call home? Vintage Housing is seeking a motivated, service-focused Property Manager & Leasing Agent to join our team! 

This unique position offers variety and the opportunity to make an impact across our affordable housing portfolio. The Property Manager & Leasing Agent is responsible for managing the daily operations of one assigned affordable housing community while also serving as a leasing specialist for the remaining Vintage Housing properties. 

This is a full-time position, working Monday-Friday. Approximately 20 hours per week will be dedicated to property management, with the remaining 20 hours focused on leasing, marketing, applicant processing, and occupancy efforts across the portfolio.

The ideal candidate is organized, responsive, relationship-oriented, and comfortable balancing resident needs, regulatory requirements, property operations, and leasing goals.

WHY JOIN VINTAGE HOUSING?

In addition to meaningful work serving older adults in our community, we offer a comprehensive and competitive benefits package that includes:

• Bonus opportunities
• Medical, dental, and vision insurance
• Supplemental insurance options
• 401(k) retirement plan with company match
• Company-paid life insurance
• Company-paid long-term disability insurance
• Generous paid time off
• Paid holidays
• Opportunities to grow professionally while contributing to a mission-driven organization

The following represents the primary responsibilities of this position but is not intended to be all-inclusive.

PROPERTY MANAGEMENT

• Manage the day-to-day operations of one assigned Vintage Housing property.
• Build positive relationships with residents while providing outstanding customer service.
• Conduct resident move-ins and move-outs.
• Coordinate lease renewals.
• Perform regular property inspections and identify maintenance needs.
• Submit, monitor, and follow up on maintenance work orders.
• Help maintain the curb appeal, cleanliness, safety, and welcoming atmosphere of the property.
• Address resident questions and concerns and resolve issues professionally.
• Enforce lease provisions and community policies consistently.
• Coordinate resident communications and community activities.
• Assist with rent collection and delinquency follow-up.
• Maintain accurate resident files and required documentation.
• Ensure compliance with HUD, LIHTC, Fair Housing, and other applicable affordable housing regulations.
• Collaborate with maintenance staff regarding apartment turns, preventive maintenance, and building repairs.
• Monitor vacant units and ensure they are ready for occupancy.
• Prepare reports and documentation as requested.
• Participate in required property inspections and audits.

LEASING

• Serve as the primary leasing resource for all Vintage Housing properties.
• Respond promptly and professionally to leasing inquiries received by phone, email, or in person.
• Maintain accurate prospective resident waiting lists.
• Schedule and conduct apartment tours.
• Help prospective residents understand community amenities, rental qualifications, and affordable housing requirements.
• Process rental applications and verify required applicant documentation.
• Coordinate applicant screening and eligibility reviews.
• Work closely with Property Managers to identify current and upcoming vacancies.
• Market available apartments through approved advertising methods.
• Maintain current and accurate listings on applicable housing websites.
• Track leasing activity, conversion rates, vacancy days, and occupancy goals.
• Follow up consistently with prospective residents throughout the leasing process.
• Coordinate lease-signing appointments.
• Guide new residents through the onboarding and move-in process.
• Help reduce vacancy days and maintain strong occupancy across the Vintage Housing portfolio.
• Support leasing events, community outreach, and other occupancy initiatives.
• Maintain accurate applicant records and leasing reports.

ADMINISTRATIVE RESPONSIBILITIES

• Protect the confidentiality of resident, applicant, and organizational information.
• Utilize property management software to maintain complete and accurate records.
• Prepare reports, correspondence, notices, and other required documentation.
• Maintain organized resident and leasing files.
• Participate in staff meetings, training, and professional-development opportunities.
• Stay current on Fair Housing, HUD, LIHTC, and other applicable affordable housing requirements.
• Perform other duties as assigned. 

Requirements:

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

• Excellent customer service skills. 
• Strong interpersonal and communication abilities. 
• Ability to build relationships with residents and prospective residents. 
• Strong organizational and time management skills. 
• Ability to prioritize multiple responsibilities. 
• Attention to detail. 
• Professional conflict resolution skills. 
• Knowledge of Fair Housing laws. 
• Knowledge of affordable housing programs preferred. 
• Ability to maintain confidentiality. 
• Strong computer skills including Microsoft Office. 
• Experience using property management software preferred. 
• Ability to work independently while collaborating with multiple communities. 
• Professional telephone etiquette. 
• Ability to market and promote apartment communities. 
• High school diploma or GED required. 
• Minimum of two years of experience in property management, apartment leasing, or affordable housing preferred. 
• Experience with HUD, LIHTC, or other affordable housing programs preferred. 
• Valid driver's license with acceptable driving record. 
• Reliable transportation to travel between Vintage Housing properties. 
• Ability to successfully pass required background screening. 

PHYSICAL REQUIREMENTS

• Frequent sitting, standing, and walking. 
• Ability to tour apartment communities and vacant units. 
• Frequent use of computers and office equipment. 
• Ability to lift up to 25 pounds occasionally. 
• Ability to travel regularly between multiple housing communities. 

WORKING CONDITIONS

This position works in both office and residential community settings and requires regular travel between Vintage Housing locations. Occasional evening or community events may be required.

PHYSICAL REQUIREMENTS: Ability to sit for extended periods while working at a computer.

Frequent use of computers, telephones, and other standard office equipment. Occasionally lift or move up to 25 pounds.

LIFE Senior Services and Affiliates is an equal opportunity employer, committed to hiring people who accurately reflect the communities we serve. We appreciate diverse perspectives and do not discriminate on the basis of race, ethnicity, sexual orientation, gender identity, religious belief or disability. If you share our passion for serving the needs of an aging population, we want you to consider joining us at LIFE.