Senior Product Manager

Role Description

At Steno, we’re growing fast and transforming the litigation technology industry with best-in-class court reporting, modern solutions that add value for lawyers, and an exceptional client experience. We partner with law firms to simplify complex workflows, deliver reliable outcomes and case insights, and to revolutionize a traditionally outdated space while we expand across the country.

In this role, you'll own a core product area at Steno, leading the vision, roadmap, and execution, and working closely with engineering, design, and business teams to deliver measurable results.

On a regular basis, you will:

• Own a core product area, ensuring a seamless, intuitive, and efficient product experience for the users it serves.
• Lead product strategy and execution for your area, integrating it into the broader Steno platform.
• Drive product innovation, identifying opportunities to enhance automation and efficiency.
• Lead and manage a cross-functional squad, ensuring alignment between engineering, design, and business teams while driving execution on high-impact initiatives.
• Define and prioritize your product roadmap, balancing user needs, business objectives, and technical feasibility to deliver measurable impact.
• Bring structure to ambiguity — transforming complex problems into actionable plans and executing them efficiently.
• Own and optimize key workflows, ensuring frictionless interactions between users and our platform.
• Develop a deep understanding of our users through research, data analysis, and direct engagement, advocating for their needs in every decision.
• Partner closely with engineering to drive technical execution, ensuring high-quality and scalable product development.
• Collaborate with stakeholders across the company, ensuring buy-in and alignment on key product initiatives.

Qualifications

• 7+ years of experience in product management, with at least 3+ years managing full product lifecycles from vision to optimization, preferably with AI, SaaS, or legal tech products.
• Strong technical acumen — able to communicate effectively with engineers and understand AI/ML capabilities.
• Experience leading cross-functional teams (squad leadership) to drive complex product initiatives.
• Exceptional problem-solving skills, with a track record of clarifying ambiguous situations.
• Strong UX and design intuition, ensuring seamless client experiences.
• Hospitality mindset — thrives in fast-paced environments and collaborates with empathy and poise under pressure.

Requirements

• Bonus points if you have experience in UI/UX design using tools like Figma.
• Experience with user analytics software like Mixpanel.
• Experience with two-sided marketplace platforms.
• Experience with data analytics systems like Looker.
• Experience with Zendesk.
• Experience with Hubspot.
• Experience with a start-up.

Benefits

• Salary: $175,000 - $210,000.
• Health, Vision, & Dental Benefits - generous company-sponsored health plans for both employees and dependents, including comprehensive vision & dental.
• Wellness/Mental Health - shared benefits to be used among employees and families.
• Flexible Paid Time Off - allowing employees to find balance in their lives.
• Options of Equity - we know our success is nothing without our team.
• Access to a 401k through Guideline.
• A home office setup and a monthly stipend to offset internet and phone costs.