Technical Product Manager - Planning & Work Management

Technical Product Manager - Planning & Work Management

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locations

Malvern, PA

Charlotte, NC

time type

Full time

posted on

Posted 5 Days Ago

job requisition id

178402

Key Responsibilities

• Set the vision & tell the story:articulate an opinionated narrative for Planning & Work Management; create marketing-ready demos and written artifacts that make the why and what undeniable.

• Turn signals into a roadmap:translate market trends (MarTech, workflow, AI-assisted work) and stakeholder needs into a prioritized roadmap with clear business outcomes, metrics, and explicit tradeoffs (what is in/out, what gets deferred, and what gets declined).

• Own portfolio-level tradeoffs:create a single, defensible priority order across foundational work, integrations, and enhancement asks; actively manage demand by deferring or declining work when it doesn’t align to outcomes, and reset expectations with partners using clear decision frameworks.

• Set product guardrails:define what becomes standard vs. exception (intake models, templates, metadata, governance), when customization is allowed, and when work is declined to protect scalability, compliance, and reuse.

• Define the planning-to-execution North Star:design cohesive experiences across intake, prioritization, resourcing/capacity, execution, approvals, and reporting.

• Align to the Content Supply Chain:ensure clean handoffs across the asset lifecycle and partner on integrations/automation (e.g., Fusion patterns) so Workfront serves as the central orchestration hub for marketing work, with reliable data flow across the broader MarTech ecosystem.

• Lead consultative discovery:partner with stakeholders to understand business challenges, map real enterprise workstreams and handoffs, and collaboratively define scalable solutions—including edge cases.

• Champion admin and scale needs:optimize for configuration, governance, maintainability, templates, and data quality so the platform scales across teams and business units.

• Ship product with rigor:own requirements and acceptance criteria; drive product team to deliver intuitive experiences that reduce friction, clarify status, and surface dependencies.

• Drive adoption and behavior change:deliver playbooks, templates, training/office hours, and comms that increase adoption and make new ways of working stick—validated through sustained usage, workflow compliance, and observable behavior change (not just launch completion).

• Lead cross-functionally:connect Product, Engineering, Design, Customer Success, Sales, and partners; represent the capability area in leadership forums as the voice of the customer and the voice of the product.

Qualifications

• 5+ years of product management (or product owner) experience delivering SaaS capabilities; experience in workflow, work management, MarTech, or operations software preferred.

• Demonstrated ability to be astoryteller: you can explain complex systems in simple, compelling narratives tailored to marketing leaders, practitioners, and technical teams.

• Hands-on understanding of enterprise work management concepts: intake, prioritization, capacity/resourcing, dependencies, governance, approvals, and reporting.

• Strong cross-functional leadership and stakeholder management skills; proven ability to influence without authority.

• Demonstrated consultative mindset: able to partner with stakeholders to frame ambiguous business problems, evaluate options, and guide teams toward scalable technical solutions without requiring fully formed approaches up front.

• Comfort operating at both 30,000-foot strategy and 3-foot detail: you can define a roadmap and also debug a broken workflow with an admin.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

About Us

Vanguard, one of the world's leading investment management companies, serves individual investors, institutions, employer-sponsored retirement plans, and financial professionals. We have a diverse and talented crew with a culture that promotes teamwork, along with an unwavering focus on serving our clients' best interests.

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