Strategic IT Service Delivery & Governance Lead
Octapharma Plasma, Inc.
Octapharma Plasma, Inc. is seeking a Group Expert in IT Service Delivery & Governance to enhance IT service maturity in Charlotte, NC. This pivotal role focuses on defining IT services, establishing SLAs, and maintaining governance frameworks to ensure effective service delivery. Ideal candidates should have over 7 years of experience in IT Service Management and a strong grasp of ITIL principles. Responsibilities include tracking service performances and partnering across teams for continuous improvement. #J-18808-Ljbffr Octapharma Plasma, Inc.
Vacancy posted 2 days ago
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