Technical Solutions Specialist
Virtual Vocations Inc
Providing advanced technical support and data management, the full-time remote Technical Solutions Specialist will troubleshoot complex issues, manage customer data, and collaborate with internal teams to enhance the Chemical Management platform. Key responsibilities Deliver advanced technical support for the Chemical Management platform, investigating and resolving application and system issues Perform customer data management activities, including data imports, audits, and maintenance, using Microsoft Excel and SQL Collaborate with Product and Development teams to address system issues and contribute to platform enhancements Required qualifications Bachelor's degree in Computer Science, Software Development, or a closely related technical field 3+ years of experience providing technical support for SaaS applications or enterprise software solutions Advanced skills in Microsoft Excel, including data analysis and manipulation of large datasets Working knowledge of SQL and relational databases Understanding of programming fundamentals with experience in languages such as Python, Java, or JavaScript
Vacancy posted 3 days ago
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