Retail Associate

Retail Sales Associate

Fortune Fish & Gourmet Minnesota is seeking a Retail Sales Associate at our Coastal Seafood Stores to join our exciting and rapidly growing organization. Food preparation experience is not required, but is highly valued for this role! We are looking for happy, energetic and motivated individuals who enjoy a fast-paced environment. Outstanding benefits and a highly competitive compensation package is offered. Fortune Fish & Gourmet Minnesota is well positioned to provide professional and personal growth opportunities and we are hoping that you are the right person to join our team!

We pay a significant premium over standard retail wages, so if you are interested please read further…

The Retail Sales Associate is responsible for achieving sales goals by sharing your knowledge and passion of our seafood products in a polite, professional and efficient manner. The position requires the delivery of exceptional customer service, including but not limited to; providing a comfortable shopping experience, greeting customers, cutting and packing orders, answering questions, point-of-sale entry and handling payments.

Responsibilities:

• Exceed customer expectations by providing outstanding service in a welcoming environment.
• Assist customers by answering product and service questions and suggesting information for appropriate alternatives.
• Develop and maintain ongoing product knowledge to provide additional value to customers.
• Receive deliveries and rotate product accordingly.
• Assist in various housekeeping and merchandising duties, including monitoring, maintaining, and servicing the seafood display case.
• Maintain a clean work area to ensure the highest standards of sanitation.
• Contribute suggestions to continuous improvement of the retail operation.
• Manage telephone calls professionally, efficiently and with effective communication skills.
• Effectively manage time and organize workflow to meet deadlines.
• Exhibit ability to work safely and follow all safety policies and procedures.
• Handle product properly to ensure maximum shelf life and sanitation.
• Inform supervisor of any product or safety concerns.
• Clean-up work station and department at the end of shift.
• Communicate quality issues to supervisors.
• Perform other duties as assigned.

Fortune Fish & Gourmet is an equal opportunity employer. Our Mission is to elevate meals and lives by uniting unmatched product quality and selection with responsible sourcing, faithful stewardship, and unparalleled commitment to our customers' and team members' success. Our Vision is a world in which we can all: Do good. Be great. Scale excellence.