Assistant General Manager

Job Description

Job Description

This Position Requires Management Experience In Restaurants To Be Considered

The Torchy’s legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef, and a food trailer to now operating restaurants nationwide.

What We Need

As an Assistant Managing Partner, you will play a key role in leading Back of the House (BOH) and Front of House (FOH) operations and ensuring a consistently exceptional guest experience. This includes high standards of food quality, safety, cleanliness, hospitality, and community engagement, while maintaining alignment with our Torchy’s mission and values. You are a results-oriented leader who thrives in a fast-paced environment and takes pride in developing team members to achieve excellence.

What You'll Do

• Kitchen Operations: You will manage all BOH operations, including food preparation, inventory, and equipment maintenance, ensuring a safe and impressively clean kitchen environment.
• Food Quality: You will ensure that all menu items meet our high standards, with a commitment to scratch-made food and attention to detail.
• Guest Experience: You will champion hospitality by ensuring guest needs are consistently met and expectations are exceeded, creating a welcoming and memorable experience.
• Local Store Marketing: You will support and execute local store marketing initiatives to build community connections and drive guest traffic.
• Team Management: You will hire, train, and schedule team members to maintain proper staffing levels and meet operational needs across both BOH and FOH.
• People Development: You will mentor and develop team members, fostering a culture of growth and accountability while identifying and cultivating future leaders.
• Financial Accountability: You will manage food costs, labor, and overall operational efficiency through effective planning, scheduling, and inventory management.
• Recipe Adherence: You will ensure that all recipes are followed precisely, with correct portioning, prep weights, and production tracking.
• Compliance Management: You will ensure adherence to all health, safety, and regulatory requirements, fostering a culture of accountability.
• Shift Excellence: You will lead shifts with a focus on food quality, speed, hospitality, and safety, ensuring operations run smoothly and efficiently.
• Continuous Improvement: You will evaluate Mystery Shop and Damn Good Restaurant Assessment results, implementing action plans for improved guest experience and operations.
• Training & Development: You will work with team members to ensure they are properly trained, certified, and consistently developing their skills.
• Flexibility: You will perform other duties as assigned.

How You'll Do It

• Leadership: You inspire and motivate others by modeling Torchy’s values and leading by example in all aspects of your work.
• Adaptability: You remain flexible and effective in managing changing priorities and unforeseen challenges, maintaining composure under pressure.
• Communication: You foster open, honest, and productive communication with team members at all levels, ensuring clarity and alignment.
• Problem-Solving: You approach problems with resourcefulness and creativity, finding practical solutions that drive results.
• Collaboration: You work seamlessly with others to achieve shared goals, building trust and strong partnerships across teams.

What You Need

Minimum Qualifications

• 3+ years of restaurant management experience in a fast-paced environment, including both kitchen and guest-facing operations.
• Proven ability to lead and develop diverse teams while maintaining high operational and hospitality standards.
• Comprehensive knowledge of food safety and restaurant operations best practices.
• Required state alcohol-server and Manager ServSafe certifications.
• Proficiency in managing budgets, schedules, and inventory.
• Ability to lift, push, pull, or carry objects up to 40 pounds and to stand or walk for extended periods.

Preferred Qualifications

• Bilingual English/Spanish proficiency.

Let’s TACO ‘bout why it pays to be a Torchy’s Team Member:

• Pay range based on candidate experience
• Quarterly based Bonus eligibility
• Access to all benefits including medical , dental, and vision plus 401(k) 
• Paid Time Off ( PTO ) 
• Damn Good food discount card for you AND your spouse
• Incredible growth opportunities . This is more than just a job…it's a Damn Good career!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.