Guest Experience Lead (GEL)

Guest Experience Lead Flexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU. PERKS & BENEFITS: crew_min_wage hourly starting rate plus cash incentives Employee discounts and free meals Paid sick leave and/or paid time off Tuition reimbursement and/or educational assistance Training and advancement opportunities Weekly pay with optional direct deposit Medical, dental, and vision benefits* And much, much more! *Available to full time employees in select locations. Full-time, part-time, breakfast, lunch, late nights, weekends-whatever works for you, opportunities are available anytime-we've got a job combo specifically for you! This role is vital to the guest experience because you'll: Lead the experience: Check in with guests and make sure they are enjoying themselves Be the solution: Handle guest concerns and provide resolve to their satisfaction Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald's App, Mobile Order & Pay features To be successful in this position, you'll need: A humble and hospitable demeanor; Passion for helping and serving others (customers and fellow team members); A desire to learn and grow; and The ability to communicate effectively and anticipate customer needs Requsition ID: PDX_MC_2B3958F6-8B7B-42A3-A94A-62AB385A83C9_70114 McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact View email address on click.appcast.io if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying. McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact View email address on click.appcast.io . There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.aa415a4b-8b21-40fc-a65c-70d2b25ca29a