Management Analyst

The City of Bend is accepting applications for one (1) regular, full-time Management Analyst in the Water Services Department. This is an salaried, exempt (overtime ineligible) non-represented position. The City may use this job posting to create an eligibility list for future hiring purposes. The Management Analyst provides financial, operational, and program analysis to support effective management of Water Services. This position develops and maintains analytical tools, performance measures, forecasting tools, and reporting processes that help leadership monitor organizational performance, evaluate trends, and make informed decisions. The position also analyzes business processes and recommends practical improvements that strengthen departmental effectiveness and financial sustainability. Key areas of responsibility include revenue analysis and forecasting, utility rate model maintenance, operational budgeting, and periodic review of financial and accounting activity. The position supports monitoring and reporting related to utility revenue collection, workforce reporting, position control, budget management, and internal controls. Working across multiple teams, the Management Analyst develops performance metrics, identifies trends and risks, evaluates program effectiveness, and provides actionable information to management. Classification Framework: Management Analyst The following duties are a sample of major duties performed in this role and are not intended to be an exhaustive list. Monitor utility revenues, customer account trends, and financial performance indicators. Maintain and update rate models, forecasting tools, and supporting financial analyses. Support operational and personnel budgeting, including position control and workforce-related reporting. Evaluate collection program metrics, delinquency trends, and revenue recovery performance and identify opportunities to improve business processes and reporting. Conduct periodic reviews of financial and accounting records to support compliance and internal controls. Provide analytical and project support for department initiatives. Facilitate process improvement efforts and document business processes. Minimum Qualifications Bachelor's degree (B.A./B.S.) from four-year college or university or an equivalent combination of education and experience that provides the required knowledge, skills, and abilities as outlined in this job description. 4 to 5 years' experience in a similar position and/or performing similar tasks 2 to 3 years of people management experience Required Licenses & Certifications Valid driver's license or the ability to obtain one by date of hire Desired (but Not Required) Attributes Experience with utility, local government, finance, or public works operations. Experience developing forecasts, financial models, or business performance reports. Experience with rates, fees, utility billing, or revenue analysis. Experience establishing performance measures, dashboards, or management reporting systems. Experience supporting personnel budgeting, position control, or workforce analytics. Experience evaluating business processes and implementing process improvements. Experience reviewing financial transactions or records for accuracy, policy compliance, or internal controls. Application Deadline: Applications must be received by Wednesday, October 7, 2026, 12:00 PM (Noon) Pacific Time to be considered for this selection process. Application Requirements: Resume Veterans' Preference: Applicants seeking Veterans’ Preference as a qualified veteran or disabled veteran must attach appropriate documentation to their application. For more information click here. Equity Statement: The City of Bend remains committed to building a workforce that advances diversity and inclusion within our community and all we do. We recognize that not everyone starts from the same place, and that gender, race, ability, sexual orientation, and other identities face different barriers. We welcome applicants from all backgrounds and are dedicated to creating an inclusive, safe, and respectful workplace where employees can thrive without these barriers. A more extended version of the City of Bend’s Organizational Equity Statement is available upon request. Benefits: The City of Bend offers an excellent competitive benefits package for Employees and Dependents for health and dental coverage, retirement benefits, and a robust paid leave program. Details are available on the benefits tab of the job posting. Starting Compensation: Starting compensation is determined based on a pay equity analysis considering the candidate’s education, applicable work experience, and internal equity. Please include all relevant information on your application. #J-18808-Ljbffr City of Bend