Principal Software Engineer, Customer Engineering

Salary: $114,600 - 234,600 per year Requirements:

• We bring 5+ years of distributed cloud engineering experience in a software development environment.
• We have development experience in Java, C++, or C#, along with scripting languages.
• We have experience using scripting and automation tools such as Ansible, Terraform, and/or Kubernetes.
• We have worked with containerization and orchestration technologies, including Docker and Kubernetes, to manage distributed systems.
• We have strong Linux expertise, with hands-on experience across Oracle Linux, RHEL/CentOS, Ubuntu, and Debian, including administration, package management, shell scripting, and performance tuning.
• We have experience collaborating with cloud platform teams and aligning with requirements across compute, networking, storage, and identity.
• We have a solid grasp of networking principles, security concepts, and industry best practices.
• We have excellent problem-solving ability and can diagnose complex issues and drive them to resolution in a fast-moving environment.
• We communicate effectively in writing and verbally, and can present complex ideas clearly to varied audiences.
• We have strong documentation skills, including documenting infrastructure designs, configurations, procedures, and troubleshooting steps to support knowledge sharing and maintainability.

• We partner with customer engineering leadership and OCI engineering leadership to help ensure customer success.
• We take ownership of issues and work through solutions.
• We evaluate solutions carefully and identify and document potential issues affecting our customers.
• We work with engineering teams to design infrastructure components such as cloud resources, distributed computing systems, and data storage solutions that support customer workflows.
• We troubleshoot infrastructure performance, scalability, and reliability issues, then implement fixes to reduce risk and minimize downtime.
• We document infrastructure designs, configurations, and procedures to support knowledge sharing and long-term maintainability.
• We lead initiatives across engineering, operations, and leadership with minimal supervision.

• Ansible
• C#
• Cloud
• Debian
• Docker
• Support
• Java
• Kubernetes
• Linux
• Oracle
• RHEL
• Security
• Terraform
• Ubuntu
• DevOps

More:

hackajob is collaborating with Oracle to connect them with exceptional professionals for this role. We are hiring for a Strategic Customer Engineering position focused on aligning technical details across service teams and driving end-to-end execution of complex projects. Our team designs and coordinates technical solutions that improve customer experience and scalability within a distributed computing environment. This is a high-impact IC4 role with strong expectations for technical breadth, communication, and leadership. Oracle offers a comprehensive benefits package in the US, including medical, dental, and vision coverage, disability and life insurance, flexible spending accounts, commuter and parking benefits, a 401(k) with company match, paid time off, paid holidays, paid sick leave, parental leave, adoption assistance, employee stock purchase, financial planning, and voluntary benefits. The stated US hiring range is $114,600 to $234,600 per year, with possible bonus, equity, and compensation deferral, and applications are generally accepted for at least three calendar days from the posting date or while the role remains posted.

last updated 36 week of 2026