Collections Analyst II

Collections Analyst II

Location: Houston, TX 77032

Shift: Monday - Friday 7-4 or 8-5 (some flexibility within normal office hours)

Contract Type: 6 Months contract.

Pay Rate: $20.00/hr. on W2

Job Summary

AR Resolution Specialist works directly with customers, Client Sales, Operations, and collections teams to identify and resolve issues preventing invoice payment. This role investigates past-due invoices, corrects billing discrepancies, coordinates issue resolution, and partners with internal collectors to ensure timely payment with outstanding unpaid invoices. Work with multiple departments.

Qualifications:

• 3–5 years of experience in AR, Billing, Customer Service, or Order Management
• Strong problem-solving and analytical skills
• Self-motivated and able to work independently with minimal supervision
• Professional communicator with a customer-focused mindset
• Inquisitive, detail-oriented, and results-driven
• Ability to collaborate effectively across multiple functions and drive issues to resolution
• High Volume

Systems

• ERP Experience (Rental Result)
• CRM (Salesforce)
• AR Software (Emagia)