IT Technician - CONTINGENT

Job Description

Job Description

To be considered for employment opportunities, you must submit an online application. Applicants may be subject to government security investigations and must be able to access classified information. Qualified applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital status, veteran status, or the presence of a non-job related medical condition or disability. Engenix is an Equal Opportunity / Affirmative Action Employer. IT Technician/Ft. Rucker, AL - Contingent We appreciate your interest in employment with Engenix, Inc. and assure you that we are sincerely interested in your qualifications. Are you ready to be a part of a dynamic team? Engenix is growing and values your skills, training, and ideas. At Engenix, we believe our employees are our greatest asset and we foster an environment that is welcoming, respectful and inclusive. Thank you for considering a rewarding career at Engenix! Job Description:Support student onboarding by validating student network accessEnsure all requirements are met by the student while in processing to allow for network accessProvide direct, indirect, logical and physical support for all Student IT devices to include but not limited to: HD replacement, RAM upgrades, system convergence, troubleshooting, software updates, hardware update, and connectivity issuesTroubleshooting student devices when faults are encounteredDocument all faults encountered and remediation of faultsMonitor the local ticketing system continuously during hours of operation and complete/close-out the tickets within the systemMonitor the helpdesk phones during business hours and submit tickets on the behalf of the callerIssue IT equipment to student classes and train the class on proper usagePatch and keep machines updated with the most up-to-date patchesOther duties as assigned Job Requirements:Security + certificationHigh School graduateSECRET clearancePreferred:Willingness to learn and apply new skillsGood organizational skillsCustomer servicePatching and imaging systemsWindows 10 administrator experienceTicketing system and metric experienceWork well with others in a team environmentActive directory management experienceMECM experienceTroubleshooting skillsEngenix, Inc. is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to age, gender, gender identification, sex, sexual orientation, color, race, creed, national origin, religion, marital status, parental status, citizenship status, ancestry, physical or mental disability, genetic information, veteran status, military status, or any other classification protected by federal, state, or local laws. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use our website, you can request reasonable accommodations by sending an email to View email address on us.fitly.work . Thanks for your interest in Engenix, Inc.Candidates applying for this job must be authorized to work for any employer in the US, independently. This position requires that the candidate undergo a background check in order to access information in support of this position. Must be a US Citizen. Inability to obtain and maintain a DoD Common Access Card and SECRET eligibility security clearance may result in candidate being ineligible for this position. Engenix Inc is committed to doing our due diligence in the job application process. Job applicants should be aware that background checks might be performed in order to receive subsequent employment with the company."

Job Posted by ApplicantPro