Automotive Service Advisor

Benefits:

Opportunity for advancement

Paid time off

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Midas Dublin is a busy, established auto repair shop looking for a customer-focused Service Advisor who closes. You’re the face of the shop: you greet customers, listen to their concerns, present what our technicians find, and guide them to a confident “yes” on the work their vehicle needs. We believe the best closers are the most trusted ones. The right person here sells by building genuine confidence — explaining the “why” behind every recommendation so clearly that approving the work feels like an easy decision. Do that well, and you’ll close more, earn more, and build a book of customers who come back and ask for you by name. From brakes, exhaust, and suspension to alignments, diagnostics, and routine maintenance, there’s a steady stream of service to present — and real income waiting for an advisor who knows how to recommend and close.

What You’ll Do

• Welcome every customer and manage the full-service experience with professionalism and care • Present technician inspection findings and recommend the right repairs and maintenance • Turn inspections into approved work by clearly explaining value — and asking for the sale • Build trusted relationships that grow repeat business and word-of-mouth referrals • Provide accurate written estimates and follow up on every open quote to close the work • Consistently grow average repair-order value while keeping customer satisfaction high • Recover declined and deferred work through thoughtful, no-pressure follow-up • Coordinate timelines between customers and the shop, setting clear expectations throughout • Represent Midas Dublin with honesty and integrity on every interaction.

What We’re Looking For

• A strong communicator — confident recommending services and comfortable asking for the sale • Excellent and people skills, with a natural ability to earn trust quickly • A track record of meeting sales goals or growing ticket value is a major plus • Previous experience as a service advisor, in customer-facing sales, or in the auto industry preferred

What We Offer • Competitive pay: Based on Experience] plus commission on sales • [Performance bonus — strong earning potential for top performers] • [Health / dental / vision benefits] • [Paid time off and holidays] • Steady, year-round work in a busy shop • A supportive team and clear opportunities to advance