Branch Teller - Richmond VA (RCH)

*Job Title: Branch Teller - Richmond, VA*
*Job Description*The Branch Teller provides members and prospective members with a full range of financial products and services, including depository accounts such as checking, savings, certificate and IRA accounts, revocable trust and estate accounts, lending products, and credit and debit cards. This role combines high-quality customer service, accurate cash handling, and administrative support to ensure a positive and efficient experience for every member.
*Responsibilities*

* Assist members and prospective members with opening, maintaining, and servicing depository accounts, including checking, savings, certificate, IRA, revocable trust, and estate accounts.
* Support members with lending products by explaining options, answering questions, and directing them to appropriate resources when needed.
* Promote and service credit and debit card products, including basic troubleshooting and account-related inquiries.
* Handle cash accurately by receiving, counting, and disbursing funds while maintaining proper controls and following established procedures.
* Deliver friendly, professional, and proactive customer-facing service to all members and visitors.
* Engage in retail sales conversations to identify member needs and recommend suitable financial products and services.
* Perform account management and administrative tasks, including data entry, documentation, and record maintenance in banking systems.
* Use Microsoft Office and other banking systems to complete daily tasks, generate forms, and update member information.
* Maintain a high level of attention to detail to ensure accuracy in transactions and records.
* Think creatively to provide alternative solutions and options for members, especially when facing service limitations or product constraints.
* Demonstrate resilience and confidence when handling objections, questions, and occasional rejection in sales and service situations.
* Collaborate with team members to support branch goals and ensure smooth daily operations.
* Follow all banking policies, procedures, and regulatory guidelines related to member accounts, cash handling, and security.
*Essential Skills*
* Proven customer service experience in a customer-facing or member service role.
* Strong cash handling skills with a focus on accuracy and control.
* Ability to engage confidently with members and not be afraid to talk to people.
* Customer service orientation with a professional and helpful attitude.
* Basic knowledge of banking or prior financial services experience.
* Proficiency with data entry and basic administrative tasks.
* Ability to use Microsoft Office applications for daily work.
* Comfort with sales or retail sales environments and customer service facing interactions.
* Ability to think outside the box and offer alternative solutions to member needs.
* Confidence and resilience when facing objections or rejections.
* Strong attention to detail and ability to follow procedures.
*Additional Skills & Qualifications*
* Experience in a banking, finance, or credit union environment.
* Background in administrative support within a customer service or financial setting.
* Experience using banking systems or account management tools.
* Retail sales experience with a focus on cross-selling or upselling products.
* Strong communication skills, both in person and over the phone.
* Ability to work effectively in a team-oriented branch environment.
*Why Work Here?*You join a stable, well-established financial institution with a strong reputation and a track record of job security, including no history of company-wide layoffs. You benefit from a comprehensive benefits package and the support of a large, Fortune 100-level organization that invests in its employees. The culture values long-term careers, reliability, and providing excellent service to members, offering a secure environment where you can grow your skills and advance over time.
*Work Environment*
This role is fully on-site in a branch environment, where you will spend time both standing and sitting depending on business needs and member foot traffic. You work with standard banking and office technologies, including banking software systems, data entry tools, and Microsoft Office. The schedule runs Monday through Saturday, with one day off during the week when you are scheduled on Saturday. The branch environment is professional, member-focused, and fast-paced, with consistent interaction with the public and collaboration with a close-knit team. Attire is professional to align with a traditional financial services branch setting.
*Job Type & Location*
This is a Contract to Hire position based out of Richmond, VA.
*Pay and Benefits*The pay range for this position is $21.42 - $21.42/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

* Medical, dental & vision


* Critical Illness, Accident, and Hospital


* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available


* Life Insurance (Voluntary Life & AD&D for the employee and dependents)


* Short and long-term disability


* Health Spending Account (HSA)


* Transportation benefits


* Employee Assistance Program


* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Richmond,VA.
*Application Deadline*This position is anticipated to close on Jun 12, 2026.

About TEKsystems


We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services


We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

*San Francisco Fair Chance Ordinance:* Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

*Massachusetts Lie Detector:* It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*Use of Artificial Intelligence (AI):* We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.