Accounts Receivable Specialist

Understanding The Accounts Receivable Specialist provides a vital service in the organization by ensuring the accurate representation of the amount owed to the company from its customers at any given time. They will accomplish this by the timely processing of payments from customers to the company in our ERP system, the accurate reconciliation of the customer’s accounts, and continuous communication with the customers as well as internal management. Scope This team member supports the Finance/Accounting department but will also support and collaborate with other departments, customers and prospective customers, at the direction of management, in supporting organizational needs. Core Values Own It Hustle and Refuse to Settle Love People Act for the Greater Good Find a way Responsibilities Review accounts receivable balances and follow up with customers on late or partial payments Issue Credit Memos for approved customer claims Verify RMA’s against claims as needed Reconcile credit card and customer deposit in-transit general ledger transactions Reconcile unapplied credit card manual report Resolve disputed Invoice charges Resolve past due balances with customers Post lockbox deposits, investigate discrepancies and follow up with customers. Post payments and checks received in ERP System when remote deposit is required Process freight claim checks. Forward copies to claims. Manage the AR inbox and assure all customers receive attention to their needs in a timely manner Assist Credit/AR Specialist with resolving past due or disputed balances and monthly write-off analysis as needed Assist with developing and maintaining Policy and Procedure documentation Participate in departmental cross training initiatives to maintain stability within the department Other duties and special projects as assigned Requirements Ability to work independently and willing to take on responsibilities and challenges Team player with excellent interpersonal skills who is able to maintain composure in difficult situations and be helpful and understanding Ability to multi-task Excellent verbal and written communication skills Strong work ethic; hard working, proactive self-starter Must be detail oriented and thorough in completing tasks Knowledge of production and processing Experience with ERP software and proficiency in Microsoft Office software 1-3 years accounting experience Great verbal, written, and presentation communication skills Education High School Diploma or GED required. Associates degree or higher in accounting a plus #J-18808-Ljbffr Albanese Confectionery Group, Inc